Frequently Asked Questions

Q: Which research opportunities are available to Postgraduate students?

Information pertaining to Postgraduate Research Opportunities at the University of Pretoria is available at: click here

 


Q: I am transferring from another tertiary institution. How do I apply for subject/module credits?

You will be required to complete  a credit application form at your faculty administration after you have registered. 


Q: Must I write the National Benchmark Test (NBT)?

The University of Pretoria decided not to use the National Benchmark Test (NBT) for any undergraduate programme for the 2025 intake.

Q: I have applied for a programme in the Faculty of Education. Which residence must I apply for?

Students who apply for a programme in the Faculty of Education will automatically be considered for a place at the Groenkloof Campus. All lectures in Education are offered at this campus. There are three ladies' and one men's residence on the Groenkloof Campus. These are University controlled residences. They are well-equipped residences and are approximately 5 km from the Hatfield Campus. Students studying programmes offered on the Hatfield Campus are also considered for placement here if the availability of places allows this. There is a bus service (free of charge to residence students) between the Hatfield and Groenkloof Campuses.

Residences on the Groenkloof Campus: Zinnia, Hayani and Ikageng (ladies) and Tirisano (men).


Q: I have applied for a programme in the Faculty of Health Sciences. Which residence must I apply for?

All students who apply for a residence on the Prinshof Campus (Health Sciences) are considered for a place in a residence on the Hatfield or Groenkloof Campus if there are places available. Should you therefore not be admitted for a health sciences programme and request to be considered for another programme, you have already been considered for a residence. University accommodation cannot be guaranteed, as the demand exceeds the available places.

Placement in the Prinshof Campus residences takes place in October after the selection for the following year has been done. Students who are accepted in the Faculty of Health Sciences and have already acquired a place in another residence will automatically be transferred to one of the residences on the Prinshof Campus. This will be subject to the availability of places.

The first semester lectures for MBChB are presented at the Hatfield Campus, but from the second semester all lectures are presented at the Prinshof Campus. A bus service is available for the first semester for residence students only - the bus transports students from the Prinshof Campus to the Hatfield Campus.

Residences on the Prinshof Campus: House Ukuthula (men), Curelitzia (ladies) and Tuks Bophelong (mixed).


Q: I have applied for a programme in the Faculty of Veterinary Science. Which residence must I apply for?

Students who have been admitted to the Faculty of Veterinary Science will be placed in OP Village.


Q: How is residence placement done at UP?

Only a limited number of places are available in the University’s residences. Placement in residences is based on academic achievement (APS) in Grade 11 and the date of your application. Consequently, you are strongly advised to apply for placement in a residence in March of the year preceding your studies. Please note that the demand for residence accommodation exceeds the availability and admission to a programme can thus not guarantee placement in a residence.

Should the residences be full at the time of application, you will automatically be placed on the waiting list and categorised according to date of application and academic merit (Grade 11 marks). As soon as a cancellation is submitted, the first person on the waiting list will be placed; this is a constant process.

For more information please visit the UP website at: click here


Q: I am currently in a UP residence. How do I apply for readmission or cancellation for next year?

Students who are currently residing in a UP Residence will be notified of the procedure to reapply for or cancel accommodation for the next year via sms by mid-July.

Renewal of residence place for the following year is based on academic merit. The GPA (Grade Point Average) of the first semester is calculated for the renewal of place for the following year. It is thus of the utmost importance to perform academically as from the first semester! Only students with the highest GPA are placed to fill the senior capacity in the residence and the rest are placed on a waiting list. Students on the waiting list are placed constantly as cancellations are received. The cut-off GPA for placement for the following year differs from year to year, from residence to residence and may vary from 59 to 65.

Reapplications and cancellations will be done via Self Service on the Student Centre, UP Portal.


Q: Where can I find frequently asked questions and answers on student accommodation at the University of Pretoria?

Please visit: click here for frequently asked questions and answers on student accommodation at the University of Pretoria.


Q: What are the three main categories of accommodation at UP?

  1. UP residences – these residences are owned and fully managed by the University of Pretoria.
  2. Leased residences – the University of Pretoria leases certain buildings per year, but the buildings are managed by the external owners. The University manages the placement and accounts in this regard.
  3. Accredited accommodation – the University evaluates providers of private accommodation and accredit them if they qualify accordingly. The placement, contracts and accounts are managed by the owners of the establishment.


Q: I have applied for a NSFAS bursary. How does this impact my accommodation?

If you are a NSFAS-funded student and require residence accommodation during your studies, but have not been offered a place in a UP-owned or UP-leased Residence, please ensure you seek alternative accommodation in UP-accredited privately-owned residences, as NSFAS does not pay for accommodation in properties that are not accredited by the University. The list of accredited accommodation is available at: click here.


Q: How will I know if I have received placement in one of the residences?

You can view your residence application status on your UP Student Portal. A placement letter is also generated and sent to the preferred email address that you used when applying to study at UP. You can also view this letter on your UP Student Portal. In this letter, we explain a lot of things that you might want to know.


Q: As soon as I receive placement, what else do I need to do in order to secure my place for the following year?

Accept this placement via your UP Student Portal – select ACCEPT or REJECT. You will also have to pay the prescribed residence reservation levy, as indicated in your placement letter.


Q: Can I decide who I want to share a room with?

Generally your residence’s First-year Guardian and Head of Residence will manage the room allocation process, considering a set questionnaire on your interests, hobbies etc that will be sent to you at the end of the year prior to your arrival. You may also contact either of them and request a specific room/roommate allocation, although this cannot be guaranteed.


Q: I would really like a single room in my first year. How can I arrange this?

Due to the limited number of single rooms available in residences, the larger proportion of first-year students and several senior students are accommodated in double rooms. However, some residences do have limited single rooms available. You may reach out to your first-year guardian and/or Head of Residence to consider your request.

Q: Where do I find instructions for the online application system?

The step by step instruction guide for online application to study at UP is available at: click here

Please watch a demonstration of the online application process:  click here

 


Q: Where can I find an application form?

Applications for 2025 open on 2 April 2024. Information is available on the UP website at: click here

Applicants must apply online at: click here  Please watch a demonstration of the online application process at: click here

 


Q: My application was unsuccessful. How do I apply at CACH?

We strongly advise you to contact the Central Applications Clearing House (CACH).

CACH is designed for prospective students who applied on time for a place at a university and, either due to the stiff competition have not been successful at their institution of choice, or, when they applied they met the entry requirements based on their Grade 11 results, but after the release of their Grade 12 results, they no longer meet the requirements.

CACH provides a service to assist you in finding an alternative place within the post-school education and training system. It redirects you to various possible options including university spaces that may still be available, TVET college study opportunities, SETA-funded learnerships, or other skills programmes. The CACH provides the profile of all students who sign up to post-school institutions that still have spaces available, and tries to match prospective students with the available spaces. If you sign up and such spaces are identified, the institution will contact you and offer you a space. You can also access career development services for advice and assistance via the CACH.

The CACH service opens in January 2025, a few days after the National Senior Certificate (NSC) examination results are released. To benefit from the service you need to sign up online at click here. Alternatively, you may text your first name, surname and ID number to 31629 via a standard sms and a call centre agent will contact you and assist you to sign up directly. You can also find out more about CACH on our Facebook page at CACH_SA.

You will only benefit from CACH if you applied to one of the institutions on time during 2024. If you did not apply on time, CACH will refer you to the Department's Career Development Services (CDS) for career advice and counseling.  

Please visit the CACH website for more information.

 
CACH contact details:
Web: click here
Helpline: +27 (0)86 999 0123
Text your name and surname and ID number to: 31629
Email: click here


Q: I am not sure which programmes I qualify to apply for at the University of Pretoria. Where can I find out more?

What to Study Programme Calculator

To find out which programmes you might qualify to apply for at UP, based on your National Senior Certificate (NSC) or Independent Examinations Board (IEB) marks, go to click here and click on the tile “What to Study Programme Calculator”.

You will be required to complete your subjects and percentages.

Please note:

  • Only NSC (National Senior Certificate) / IEB (Independent Exam Board) subjects may be used.
  • You must capture at least 6 subjects.
  • Even if you are eligible to apply for a specific plan, final admission cannot be guaranteed.
  • You must have exemption / admission to bachelor’s degree studies to register as a student at the University.


Q: When can I apply for 2025?

If you want to apply for studies in 2025, you may apply from 2 April 2024. Information is available on the UP website at: click here.

All undergraduate study programmes at the University of Pretoria are number-limited. Prospective students are encouraged to submit their applications as soon as possible after 2 April. 
- The closing date for the Faculty of Veterinary Science programmes is 31 May.
- The closing date for all other study programmes is 30 June.
 

Please also visit our JuniorTukkie web page at: www.up.ac.za/juniortukkie to join the JuniorTukkie Club. The JuniorTukkie programme of the Department of Enrolment and Student Administration at the University of Pretoria has been established to assist learners in Grades 10, 11 and 12 in making responsible study and career choices. Grade 9 learners are also offered the opportunity to participate in certain JuniorTukkie enrichment programmes and to become members of the JuniorTukkie Club in their Grade 10-year. 

Q: Where do I find the student contract to be signed?

The University of Pretoria enrolment contract is only available to students if you have been admitted or conditionally admitted. Students need to complete the contract details online, print it, have it signed and then delivered to UP.  It is advisable to deliver the contract to UP as soon as possible in order to prevent delays with registration. You will not be able to register at UP unless we have received and checked that your submitted contract is valid. The contract becomes legally binding once you register with us.  

Please follow these links for guidelines on where to access and how to complete your contract: click here and see our more detailed video at: click here.

Students must access the contract online on the UP Portal, Student Centre, at: click here. Students are requested to complete the contract online, and then to print and sign the contract.

1.  Go to https://upnet.up.ac.za/portal.
2.  Login with your username, which is “u” followed by your student number, eg u12345678.
3.  Enter your password.
4.  Click on “Login”.
5.  Locate and select the Student Centre hyperlink to access your personal information.
6.  Scroll down and click on the ‘Online Contract’ link.

Please make sure that only the physical or residential addresses are completed on the contract. Postal addresses are not acceptable.

To download/print the contract, please ensure that the "Pop-up Blocker" on your web browser is turned off.

Once the contract has been printed, make sure that all the necessary parties sign and initial the contract where required. Follow this link for guidelines on how to sign your contract: click here.
 


Q: How do I complete and sign my contract?

The University of Pretoria enrolment contract is only available to students if you have been admitted or conditionally admitted. Students need to complete the contract details online, print it, have it signed and then delivered to UP.  If you want to ensure that you have completed the contract correctly and signed at the correct places before sending us the original document, you can upload it to your UP Student Centre. Instructions on how to upload your contract are available at click here. Wait for your contract to be marked as Valid. 

It is advisable to deliver the contract to UP as soon as possible in order to prevent delays with registration. You will not be able to register at UP unless we have received and checked that your submitted contract is valid. The contract becomes legally binding once you register with us.  

Please follow these links for guidelines on where to access and how to complete your contract: click here and see our more detailed video at: click here.

Students must access the contract online on the UP Portal, Student Centre, at: click here. Students are requested to complete the contract online, and then to print and sign the contract.

1.  Go to https://upnet.up.ac.za/portal.
2.  Login with your username, which is “u” followed by your student number, eg u12345678.
3.  Enter your password.
4.  Click on “Login”.
5.  Locate and select the Student Centre hyperlink to access your personal information.
6.  Scroll down and click on the ‘Online Contract’ link.

Please make sure that only the physical or residential addresses are completed on the contract. Postal addresses are not acceptable.

To download/print the contract, please ensure that the "Pop-up Blocker" on your web browser is turned off.

Once the contract has been printed, make sure that all the necessary parties sign and initial the contract where required. Follow this link for guidelines on how to sign your contract: click here.
 

  1. First click on the link at the top that says: Please read these instructions before completing the contract. Read the instructions and then check the box that states that you have read the instruction notes. Click on the Continue button.
  2. Please provide all the information in the fields as required.
  3. If you are under the age of 18 years, details of your parent/guardian are required; the parent/guardian is required to co-sign the contract.
  4. The signature of the parent/guardian serves as consent and assistance to the student to enter into this agreement.
  5. If you are under the age of 25 years, an undertaking by a surety is required. The surety may be the same person as the parent/guardian of the student.
  6. If a student under the age of 25 years is sponsored by a bursar, an undertaking by a surety, other than the bursar, is still required.
  7. If you are under the age of 25 years and you are financially independent, you must furnish proof of income enough to settle due and payable fees.
  8. Once completed, click “Validate” to validate the data you have entered.
  9. Please note that once you have clicked “Submit”, no further changes can be made.
  10. If all the required information is correct, click “Submit” and then “Print/View PDF” to generate a PDF file of the contract.
  11. Print this file, sign it and obtain the signatures and initials of all relevant parties. All signatures on the contract need to be original for legal purposes. No scanned copies of signatures will be accepted.


Q: How can I submit my contract to UP?

The original hard copy contract needs to be delivered to UP. All signatures on the contract must be original (ink to paper). Digital and scanned signatures are not accepted. You cannot email or upload your contract. Contract drop-off bins are also available at the University Road, Lynnwood Road and Prospect Sreet entrances at the Hatfield Campus. You will receive an email communication once your contract has been processed, and the contract hold will be removed once a valid contract has been processed.  You will not be able to register at UP unless we have received and checked that your submitted contract is valid. The contract becomes legally binding once you register with us.  
 
You can also post or courier the contract to UP.
 
The postal address is:
University of Pretoria
Private Bag X20
Hatfield
0028
 
The physical address is:
University of Pretoria 
Hatfield Campus
University Road
Hatfield
0083

 


Q: How will I know if UP received my contract?

Students must check for any updates regarding their contracts on the UP Portal, Student Centre.

When a contract has been received and processed by UP, the contract ‘hold’ will be removed from the ‘To do list’ and ‘Holds’ items.

If UP receives a contract that is invalid, the contract ‘hold’ will remain, and the error(s) will be listed under the ‘To do list’ items. In such cases, students need to print, sign and submit a new contract to UP. The contract ‘hold’ and ‘To do list’ items will only be removed when we receive the valid contract.


Q: Who must sign the student contract?

HOW TO SIGN YOUR UP STUDENT ENROLMENT CONTRACT (ONLINE CONTRACT):

According to your age:

If under the age of 18-

-Student MUST sign and initial the contract.
-Complete student email address, cell phone number and physical address.
-Parent/guardian MUST sign with student, and initial the contract. If you indicated that the parent/guardian is married in community of property, the spouse of the parent/guardian MUST also sign and initial the contract, and provide required details.
-Surety MUST sign and initial the contract. If you indicated that the surety is married in community of property, the spouse of the surety MUST also sign and initial the contract, and provide required details.
-Witnesses for the student and parent and/or surety MUST sign and initial the contract.
-The place where the contract was signed MUST be completed.
-The date the contract was signed MUST be completed.
-All three boxes at the bottom of every page must be initialled by all parties [student, parent/guardian, surety (spouse of surety if applicable) and witnesses].

If over the age of 18 and under 25-

-Student MUST sign and initial the contract.
-Complete student email address, cell phone number and physical address.
-Surety MUST sign and initial the contract. If you indicated that the surety is married in community of property, the spouse of the surety MUST also sign and initial the contract, and provide required details.
-Witnesses for the student and surety MUST sign and initial the contract.
-The place where the contract was signed MUST be completed.
-The date the contract was signed MUST be completed.
-Note: NO NEED FOR PARENT/GUARDIAN TO SIGN AS STUDENT IS ALREADY OVER 18 YEARS.
-Only the first and last boxes at the bottom of every page need to be initialled by all parties. [student, surety (spouse of surety if applicable) and witnesses].

If age 25 and older-

-Student MUST sign and initial the contract. 
-Complete student email address, cell phone number and physical address.
-If the student is married in community of property, the spouse MUST also sign and initial the contract, and provide required details.
-Witnesses for the student and surety MUST sign and initial the ocntract.
-Note: NO NEED FOR SURETY AS STUDENT IS HELD SOLEY RESPONSIBLE FOR PAYING THE FEES.
-The first box needs to be initialled at the bottom of every page by all parties. [student (and spouse of the student if applicable) and witness].

NOTE:

1. All parties signing the contract MUST initial at the bottom of every page, in the boxes provided
2. If student, parent/guardian and/or surety is married in community of property, the spouse of the student, parent/guardian and/or surety MUST also sign and initial the contract where applicable. Reason: They also need to give consent allowing their spouses to enter into a legally binding contract.
3. All addresses completed on the contract must be PHYSICAL/RESIDENTIAL addresses. NO POSTAL ADDRESSES ARE ACCEPTED. Reason: in case of breach of contract, summons have to be delivered to physical addresses.
4. The date that the contract was signed MUST be completed everywhere applicable.
5. The witness of the student and the witness of the surety can be the same person.
6. A party to the contract cannot also sign as a witness. Thus, the student cannot also sign as the witness of the surety and vice versa and the spouse of the surety cannot sign as the either of the witnesses either. A third party must sign as the witness – someone witnessing the parties signing the contract.
7. The ‘Signed at’ place is defaulted to Pretoria. You can change it to another location. However, such changes MUST be initialled by all parties to the contract.
8. None of the CLAUSES to the contract may be amended or scratched out for any reason, EVEN IF all parties initial next to such amendments. 
9. The surety MUST be signed by a PARENT/GAURDIAN, even if the student has a bursary or sponsorship. No legal entities may sign as surety.
10. You are over the age of 18 but under 25 and ticked the ‘FINANCIALLY INDEPENDENT’ checkbox, no surety is required. BUT you must attach proof of income in your name to the contract (salary advice or bank statement).
11. No TIPPEX may be used on the contract.
12. The contract must be completed and signed in BLACK ink.
13. Digital or scanned signatures are not accepted. We can only process the contract as valid when we are in possession of the originally signed document (ink to paper). 

Q: What does the BSportSci programme entail?

BSportSci - Faculty of Health Sciences - School of Medicine

The BSportSci degree is presented as a fulltime intramural package. This degree focuses on the study of human movement, biokinetics, and sport from the perspective of the natural sciences. This three year full-time programme comprises two specialist options, namely Biokinetics and Sport Science. The first two years of study will comprise a generic curriculum followed by all BSportSci students that includes basic and applied sciences of the human body.

At the end of the second year, selection will take place on academic merit and students will branch into either the Sport Science curriculum or the Biokinetics curriculum up until the completion of their third year of studies. The first year of internship for the Biokinetics students will run concurrently with their third year of studies. Then the Biokinetics students will proceed with the BScHons in Biokinetics running concurrently with the second year of their internship. The four-year Biokinetics programme is in line with the new regulations of the Health Professions Council of South Africa (HPCSA) for Biokinetics training which will be followed by all universities that offer this programme. The Sport Science students have the option of proceeding with the BScHons in Sport Science, enrol and complete the Post Graduate Certificate in Education (PGCE) or start working in the sporting industry.

The closing date for applications is 30 June. Selection is based on academic merit. 


Q: Does UP offer online programmes?

The University of Pretoria has taken the bold step to launch the first of a number of fully online accredited programmes through its UPOnline initiative, in March 2020.

UP Online Programmes: click here

UPOnline Application Guidelines: click here

Toll-free SA: 080 023 3720

International: +27 (0)12 140 0041

Email: [email protected]


Q: I want to study Law at UP . What is the difference between BA (Law), BCom (Law) and LLB?

UP offers three direct routes to a recognised legal qualification and eventual admission as an attorney or advocate in South Africa with an LLB degree behind your name. Watch the video at: click here.


Q: Why should I study Law at the University of Pretoria?

The Faculty of Law (UP Law) continues to perform exceptionally well in international rankings. This year UP Law is ranked first on the continent in two important international rankings – the 2023 Times Higher Education (THE) World Rankings and the 2023 Quacquarelli Symonds (QS) World Rankings by subject area (LAW).

The THE and QS international rankings by subject area are compiled annually to assist prospective students in identifying the leading universities in particular subject areas.

The University of Pretoria’s (UP) Faculty of Law has once again achieved the highest ranking in Africa and secured a remarkable 65th position globally in the 2024 Times Higher Education (THE) Subject Rankings, which were announced on 26 October 2023.

Please watch our video at: click here.


Q: Does UP offer a programme for Paramedics?

UP does not offer a programme for Paramedics.

The contact details for Lebone College of Emergency Care is:
Lebone College of Emergency Care

Co-ordinator: Geoffrey Petro

Tel: +27 (0)12 356 8000

Cell: +27 (0)82 808 7550

Address:
PO Box 26876
Gezina 0031

43 Beatrix Street
Arcadia
Pretoria


Q: Does UP offer programmes in Somatology?

UP does not offer Somatology.

The following institutions may be able to assist regarding Somatology:

University of Johannesburg, tel: +27 (0)11 489 2911

Tshwane University of Technology, tel: +27 (0) 12 382 5911

Aesthetika Brooklyn, tel: +27 (0)12 460 2360

Isa Carstens, Stellenbosch, tel: +27 (0)21 883 9777

Potchefstroom Academic, tel: +27 (0)18 294 5581, web: click here

 


Q: Does UP offer programmes in Events Management?

For information on short courses in this field visit: click here.

 


Q: Does UP offer Aviation Training?

The University of Pretoria does not offer courses in aviation.

For information on Aviation Training please contact Cranfield Aviation Training:

Website: click here
Email: [email protected]
Tel: +27 (0)11 708 2588/98
Fax: +27 (0)86 672 6431


Q: Does UP offer Distance Education?

For a number of years, the University of Pretoria has been offering a variety of distance education programmes.The Faculty of Education has established itself as a national leader in teaching innovation and education research. Its programmes enjoy international recognition, and are aimed at training world-class leaders to develop a generation of innovative thinkers.

For a number of years, the University of Pretoria has been offering a variety of distance education programmes. Currently, the Unit for Distance Education in the Faculty of Education specialises in the BEdHons (Computer Integrated Education), the BEdHons (Learning Support) - Focus on Early Childhood Education, the BEdHons (Education Management, Law and Policy), and the undergraduate Advanced Diploma in School Leadership and Management (SLM).

Comprehensive information is available at: click here


Q: Can I study Astrophysics at UP?

UP does not offer a course in Astrophysics.

For information on Astrophysics and Space Science please visit the National Astrophysics and Space Science Programme office: click here
Email: [email protected]
Tel: +27 (0)21 650 2346
Location: Department of Mathematics & Applied Mathematics, University of Cape Town
 


Q: Does UP offer short courses/certificates?

 

Training Solutions at the University of Pretoria offers the best possible Training Solutions to organisations and individuals through career-focused short courses that provide proactive, relevant responses to the skills development needs identified in various industry sectors, places of work, communities, the country, and beyond. Already having made a significant impact on the careers of more than 320 000 individuals from across the globe, we are taking our commitment to lifelong learning even further. For more information regarding a short course or a certificate please visit: click here or contact: +27 (0)12 434 2500 or email: [email protected]

 

 


Q: How and when do I apply for the CTA?

The information and application form for CTA - Certificate in the Theory of Accountancy - is available on the UP website at: click here.


Q: Where can I obtain information on the BCMP?

For more information regarding the BCMP (Bachelor of Clinical Medical Practice) programme please visit: click here.


Q: Can I study Debt Counselling at UP?

For information regarding the Debt Counselling Course offered by the Law Clinic please contact:

Francina Ngidi
Tel: +27 (0)12 420 4155
Email: [email protected]

 

Q: How do I use the JuniorTukkie APP?

The JuniorTukkie office is excited to offer you access to our new communication application, the JuniorTukkie APP.

Our NEW JuniorTukkie APP supports learners from Grade 9 to 12, prospective and current students, parents and staff. On the JT APP you will read inspiring stories and receive important study information, view photographs and videos and read a range of relevant articles that will empower you to make responsible study and career choices. The JT APP also provides answers on a range of questions you might have.

Comprehensive information is available at: click here


Q: Does UP host an Open Day?

In line with the University of Pretoria's efforts to engage more effectively with its various stakeholders, the University will no longer be hosting an Open Day on its campus but has launched an interactive, online web application, which provides a comprehensive overview of the University's academic offerings, its campuses and facilities. 

Discover, access and explore the University of Pretoria from anywhere in the world. Prospective students, their parents, and other members of the public can experience UP's facilities and campus life through a combination of 360-degree panoramas and videos and course-related, relevant information.

Please view our Virtual Campus, available at click here

 


Q: Taking into account the crime rate in our country and cities, how can the safety of my child be guaranteed at UP?

All UP Campuses have controlled access and student access cards are issued. A 24-hour Helpline is available.  Students are encouraged to use the green routes on Campus, which are patrolled by security staff.


Q: What is Domicilium Citandi et Executandi?

Often referred to simply as domicilium or domicile. This is the address for service and delivery of documents and summons. The choice of domicilium should not be taken lightly. Once it has been selected, letters and notices can be served on this address and you will be deemed to have received them, even if you did not in fact do so. It must be a physical address; NOT a postal address.


Q: Which countries form part of the SADC countries?

Angola, Botswana, DR Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe


Q: What are the contact details of Bookmark?

Contact details for Bookmark bookshop on the Hatfield Campus:
Telephone: +27 (0)12 362 4420
Fax: +27 (0)12 362 4429
Email: [email protected]
Website: click here
Location: Student Centre, University of Pretoria, Lynnwood Road, Hatfield, 0083.
Office hours: Monday - Friday 08:00 - 17:00, Saturday 08:00 - 13:00

Contact details for Bookmark bookshop on the Groenkloof Campus:
Telephone: +27 (0)12 420 5684
Fax: +27 (0)12 420 5088
Location: Normaal Hall, Faculty of Education, Leyds Street, Groenkloof, 0001

Contact details for Bookmark bookshop on the Mamelodi Campus:
Telephone: +27 (0)12 842 3553
Location: Administration Building, Mamelodi Campus

Contact details for Bookmark bookshop on the Prinshof Campus:
Telephone: +27 (0)12 354 2217
Fax: +27 (0)866 239 039
Location: Faculty of Health Sciences, Faculty Building, Room 2-6, 31 Bophelo Road, Gezina, 0001


Q: How can I obtain a Fundi Card (formerly Eduxtras Card)?

This bursary fund administration solution is presented to you in the form of an easy-to-use card. Your Fundi card gives you easy access to your bursary funds which are loaded into pockets for accommodation, books, study-related equipment, food and tuition (or customised pockets, depending on what your bursar specified).

Contact details: Fundi Office
Tuks Student Centre
Room 1-13
Tel: +27 (0)86 055 5544
Website: click here


Q: Can I have packages delivered to me at UP?

Please contact the postal division in the Administration Building. They will accept the delivery on your behalf.

Contact details:
Tel: +27 (0)12 420 4421
Address: Room 2-59, Administration Building, Hatfield Campus


Q: How do I book a campus tour?

The University of Pretoria Campus Tours, UPCT for short, is an establishment initiated by Professor Karen Leigh Harris, Head of the Department of Historical and Heritage Studies. The Heritage and Cultural Tourism honours students manage the enterprise as part of our honours degree.

The theme for 2024 is: IT’S NOT JUST A TOUR, unlocking 21 years of operating. Embark on an enchanting journey with our 2024 UPCT team, where every moment is more than just a tour—it’s a gateway to the University of Pretoria. Located in the heart of the University of Pretoria, the Hatfield Campus, our tours promise an intimate exploration of our grounds. However, if you are interested in our other campuses, our team can take you on an interactive virtual tour.

Whether you’re a solo adventurer or part of a group, our knowledgeable guides offer a 60+ minute journey, ensuring a personalized experience tailored to your needs.

Please visit: https://www.up.ac.za/up-campus-tours for more information.

For tour bookings please email us at: [email protected]

 


Q: Why does UP not post documents to bursar/parents?

Documentation from the University of Pretoria is only posted to the permanent postal address of the student on the system. It is the responsibility of the student to forward documentation to any other person or institution who may need to receive such documents.


Q: In which format may I email documents to UP?

Attachments must preferably be sent in TIF format. PDF or JPEG will also be accepted, but unfortunately we will not be able to accept Bitmap attachments.


Q: Please change my email address on your system.

The email address of an enrolled student and Alumni can not be changed by a staff member of the University of Pretoria. This must be done by students and Alumni themselves on the UP Portal.

When a student registers, an email address is automatically created for him/her. The email address will always be: [email protected] (small letter "u" before student number), and the password will be the ID number of the student. You will have to create an alias to redirect your emails if you prefer it not to be sent to the Tuks address. To create an alias to redirect your mail, you must log onto the Portal. Follow the email settings link - there is a help file to assist.

If you require assistance in this regard, please contact IT Help Desk at: +27 (0)12 420 3837 or send an email to: [email protected]


Q: Where can I find a dental practice?

You are welcome to contact the School of Dentistry at +27 (0)12 319 2212/2619 for appointments and further information.

Q: What are the dates of the special orientation programme for non-RSA students?

The dates for the special orientation programme for non-RSA students are 31 January  - 2 February 2025.


Q: My bursary requires proof that UP is a registered Higher Education Institution. Where can I obtain such proof?

Please contact the Department of Higher Education and Training (DHET), University Education Branch.

DHET is the only authority that can provide you with a formal letter of proof that the University of Pretoria is a registered Higher Education Institution. DHET often provides these letters to students and foreign companies and it basically states that the University of Pretoria exists in accordance with  the Higher Education Act (101 of 1997) and the UP Statute as published in Government Gazette No. 42127 on 21 December 2018.

Website: click here

Call Centre: 0800 87 2222

Email: click here


Q: I need information for international students.

The information you require is available at: click here.


Q: What documents must undergraduate international students submit?

A full or Foreign Conditional Exemption Certificate is a prerequisite for all students who want to enrol for undergraduate studies at the University of Pretoria. This certificate can only be obtained from Universities South Africa. To obtain this endorsement or certificate, you have to contact Universities South Africa directly.

Email: [email protected]
Web: http://mb.usaf.ac.za/
Telephone: +27 87 138 3001/2 or +27 10 591 4401/2

Physical Address:
1st floor, Block E, Hadefields Office Park
1267 Pretorius Street, Hatfield, Pretoria

 


Q: Are UP qualifications recognised internationally?

Yes, the University of Pretoria's qualifications are recognised internationally.


Q: What documents must postgraduate international students submit?


Certified copies of all degree and diploma certificates that have already been evaluated by the South African Qualifications Authority (SAQA) should accompany applications. Such an evaluation might take quite long to process and is therefore the first step in the application procedure. Enquiries about evaluations and the requisite fee can be sent to:

SAQA 
Postnet Suite 248 
Private Bag X06 
WATERKLOOF 
0145 
South Africa 
Tel: +27 (0)12 431 5070
Email: [email protected] 
Website: click here  

 


Q: How do I apply for a study visa?

Comprehensive information on the requirements for application for a study visa is available at: click here.


Q: Which medical aid should I join?

The Department of Home Affairs issued new regulations to the Immigration Act late in 2016. With effect January 2017, Universities are no longer allowed to accept any medical cover from outside South Africa.

Please note: Students from neighbouring countries, who were previously able to register with their own government's medical cover, ie Swazimed, Bomaid, Namibhealth, PSEMAS, MARS, etc will no longer be able to register on these medical schemes.  Only South African medical cover will be recognised from now on.

All non-South African citizens, including students who are citizens from SADC countries, need to comply with the visa regulation as determined by the Immigration Act, Act 13 of 2002.

Regulation 12(1) (i) states the following:

An applicant for study visa is required to provide proof of medical aid cover with a medical scheme registered in terms of the Medical Schemes Act, Act 131 of 1998, recognised in the Republic.

Although you may, with some other international insurance or medical product, secure a study visa from a South African visa issuing authority, the University of Pretoria, in accordance with the Immigration Act, does not recognise such medical cover for registration purposes.

The University requires that the medical aid cover should be valid for the full academic year that students register for, ie 1 January to 31 December.

Month-to-month medical aid cover will only be acceptable from dependents on submission of the confirmation letter from the main member’s medical aid service provider, providing the medical service provider is registered in South Africa in terms of the medical schemes act in South Africa.

Should students rely on sponsorships, they should ensure that the sponsor is advised of this requirement at the onset of the sponsorship and upon the admission offer from the University.  UP does not accept sponsorship letters in lieu of payment for medical cover.  Payment of the required medical aid cover fee is made directly to the medical service provider, prior to clearance for registration.

The medical service provider stated below is a medical aid company with a developed student-focused product registered in terms of the Medical Schemes Act.  This company offers the minimum benefits a student may need while in South Africa.

Momentum Health is the University of Pretoria’s preferred service provider and offers weekly consultation sessions on the Hatfield Campus, International Cooperation Division, Graduate Centre.  Students can join online.

Momentum Health (Ingwe option)

Tel:           +27 (0)12 673 1800

Mobile:      +27 (0)71 884 3578

Email:        [email protected] 

Website:    www.ingwehealth.co.za

Payable in advance 1 January – 31 December

Failure by any non-South African student on a study visa to comply with the medical cover stipulations as set out above, will result in students not being allowed to register.


Q: Where can I find International scholarships info?

For information on International Scholarships, please visit: click here.


Q: Must I apply for a work permit?

Non-South African citizens with study permits do not need any additional permission/endorsement to work as long as the appointment does not exceed 20 working hours per week. They can be appointed in any type of position and are not limited to student work only.


Q: Does UP have partner institutions abroad?

The University of Pretoria is widely recognised for its high standards in research and teaching and is committed to maintaining these standards. Enquiries regarding partner institutions abroad can be made at:

Email: [email protected]

Tel: +27 (0)12 420 3528


Q: How do I apply for a visa?

Please visit: click here and click here for comprehensive information.

Q: Where can I find UP's Whistle-Blowers Policy?

The University of Pretoria's Whistle-Blowers Policy is available at: click here


Q: What is whistle-blowing?

Whistle-blowing is the reporting of something which is illegal, wrong or unethical.


Q: Who may blow the whistle at UP?

Any staff member, student or prospective student, parent of student or prospective student, supplier or member of the public can blow the whistle.


Q: Which types of concerns may be reported by a whistle-blower?

Concerns that may be reported include fraud, theft, corruption, conflict of interest, abuse of UP resources, non-compliance with UP policies and similar conduct.


Q: Will my identity be protected if I blow the whistle at UP?

Yes, the UP Whistle-Blowers Policy and the Protected Disclosures Act protect the identity of the bona-fide whistle-blower who requests to be anonymous, unless the complaint is proven to be malicious.


Q: How do I report a whistle-blowing concern to UP?

The following communication channels are available for reporting a whistle-blowing concern to the university:

• A toll-free telephone number: +27 (0)800 227 007
• A toll-free fax number: +27 (0)86 510 4291
• A secure email address: click here
• A free-post address: JHZ 1815, Helderkruin, 1733


Q: Where can I find UP's language policy?

English is the language of teaching and learning for all first-year programmes. The only exception is where students are studying other languages and in programmes with profession-specific language outcomes, subject to approval by Senate. English is also the language of official communication and administration on all campuses and in residences. Where requested and feasible, administrative services may be provided in other South African languages.

Students who registered prior to 2019 will continue to receive lectures, tutorials, study guides and assessment material (question papers, assignments and the like) in Afrikaans for those programmes which were offered in Afrikaans at the time of enrolment, provided that the class size remains practically feasible and it is academically justifiable.

Where assessment and question papers are set in Afrikaans, currently enrolled students will also be allowed to answer in Afrikaans.


Q: Where can I find UP Policies?

The University of Pretoria's Policies are available at: click here.

Q: What do I need to do before I register online?

The University of Pretoria enrolment contract is only available to students if you have been admitted or conditionally admitted. Students need to complete the contract details online, print it, have it signed and then delivered to UP.  It is advisable to deliver the contract to UP as soon as possible in order to prevent delays with registration. You will not be able to register at UP unless we have received and checked that your submitted contract is valid. The contract becomes legally binding once you register with us.

Please watch a demonstration on how to complete the student contract at: click here.

Students must access the contract online on the UP Portal, Student Centre, at click here. Students are requested to complete the contract online, and then to print and sign the contract.

If you want to ensure that you have completed the contract correctly and signed at the correct places before sending us the original document, you can upload it to your UP Student Centre. Instructions on how to upload your contract are available at click here. Wait for your contract to be marked as Valid.

The original hard copy contract needs to be delivered to UP. All signatures on the contract must be original (ink to paper). Digital and scanned signatures are not accepted. You cannot email your contract. Contract drop-off bins are also available at the University Road, Lynnwood Road and Prospect Sreet entrances at the Hatfield Campus. You will receive an email communication once your contract has been processed, and the contract hold will be removed once a valid contract has been processed.  You may also post or courier the contract to UP.
 
The postal address is: 
University of Pretoria 
Private Bag X20 
Hatfield                                                                                   
0028 
 
The physical address is:
University of Pretoria
Hatfield Campus
University Road
Hatfield
0083
                                                                                                 

------------------------------------------------------------------------------------------------------------------------------------------------------------

Please visit: click here for information on the required initial payments in respect of tuition fees and/or residence fees payable before registration.

In order to facilitate registration, you are requested to make all initial payments (internet transfers or direct payment into the University's bank account) at least FIVE days before the scheduled registration date to allow for processing time.

If you are a bursary holder, you are required to provide the Student Accounts Division in the Student Service Centre with a confirmation letter from your sponsor/bursar at least FIVE days prior to registration. If this is not done, you will have to pay the initial fee before registration.

 


Q: How will I know which modules to register for?

Online registration for first-year students opens on 19 January 2025. During this time, first-year students will only be able to register for fundamental modules – enrichment modules that all students must take – and core modules (compulsory subjects-related modules that all students have to take for their chosen study programme). First-year students with fixed curricula can register for their modules as they appear on the registration page.

First-year students will then have to register for their remaining elective modules (modules that can be selected from a pre-defined list), during the Orientation Week (3 - 7 February 2025). During this period, they will receive module information to help them make an informed decision. It will be vital for first-year students to attend orientation and to consult their 2025 yearbook at: www.up.ac.za/yearbooks/home to ensure that they are registered for the correct number of modules and have the correct level of credits for their chosen study programme.

In-person registration assistance will be available from 21 January 2025 to 7 February 2025 at the Hillcrest Campus, Monday to Friday 08:00 - 16:00. Please note that the Hillcrest Campus is a cashless environment and only card payments will be accepted.

 


Q: Where can I find information on 2025 registration?

UP encourages you to register online for the 2025 academic year. 

Comprehensive information on the registration process and dates will be available on the UP website at: click here

Online registration for first-year students commences on 19 January 2025. During this time, first-year students can only register for fundamental modules – enrichment modules that all students must take – and core modules (compulsory subjects-related modules that all students have to take for their chosen study programme). First-years with fixed curricula can register for their modules as they appear on the registration page.

First-year students will then have to register for their remaining elective modules (modules that can be selected from a pre-defined list), during the Orientation Week (3 - 7 February 2025). During this period, they will receive module information to help them make an informed decision. It will be vital for first-year students to attend orientation and to consult their 2025 yearbook at: click here to ensure that they are registered for the correct number of modules and have the proper level of credits for their chosen study programme.

Online registration for Masters and Doctoral students commences on 19 December 2024.

Online registration for returning, Honours and Postgraduate Diploma students commences on 3 January 2025. 

If you require in-person assistance regarding your registration, UP will be open from 21 January to 7 February 2025 at the Hillcrest Campus, South Street entrance. Please note that the Hillcrest Campus is a cashless environment and only card payments will be accepted.

Contact details for enquiries:

Email: [email protected]
Tel: 012 420 5347
 


Q: Where can I find information on welcoming and orientation 2025?

The programmes and information regarding orientation and start of the academic year for new first-year students will be made available on the UP web in due course.

The Welcome Day for new first-year students will take place on 1 February 2025. 

The orientation programme for new first-year students will take place from 3 - 7 February 2025. First-year students will have to register for their remaining elective modules (modules that can be selected from a pre-defined list) this week. Students will receive information on modules that will help them make an informed decision. It will be vital for first-year students to attend orientation and to consult their 2025 yearbook at: click here to ensure that they are registered for the correct number of modules and have the correct level of credits for their chosen study programme.Comprehensive information will be made available at: click here.


Q: May I register for two programmes concurrently?

With the permission of the Dean/Deans concerned, a student may register for a degree, diploma or certificate and another degree, diploma or certificate, whether undergraduate or postgraduate, simultaneously, subject to the regulations applicable to the programmes in question and to any other stipulations the Dean/Deans may prescribe on the condition that there shall be no overlap in the course content of the first degree, diploma or certificate and the second degree, diploma or certificate. Such a concession may be withdrawn by the Dean/Deans concerned if the student does not perform satisfactorily.


Q: Should registered students complete an application form?

You will register online for next year. If you are a registered student at the University of Pretoria you do not complete a new application form for each year.


Q: Where can I obtain a proof of registration?

Once you have registered, the Proof of Registration will be emailed to your Tuks email address, eg [email protected], or you can download and print/reprint it on the UP Portal from the Student Centre.

Q: What support structures are in place to support my child in the transition from school to university?

Faculty Student Advisors, the Student Counselling Unit and the DESA JuniorTukkie office will assist where needed.


Q: How do I contact Student Affairs?

Please contact Student Affairs telephonically at +27 (0)12 420 2371.

For more information, please visit the UP web page: click here


Q: What types of support does UP offer to students?

Comprehensive information is available at: click here.

We offer -

  • Courses on study methods
  • Reading skills
  • Conflict management
  • Dealing with stress and depression
  • Life skills training
  • Relationship problems
  • Time management
  • Career planning
  • Communication skills
  • Aptitude, interest and career tests
  • Healthcare services
  • Support for students with special needs or disabilities.

Q: I am a returning student and will continue my studies in 2025. Must I keep my current student card?

Yes, keep your student card safe!

One student card is issued to registered University of Pretoria (UP) students at the commencement of their studies. Keep this card safe as it will be used for the duration of your studies at UP.

The first student card is issued free of charge. In the event of loss or damage, you may apply for a replacement card at the Student Service Centre at a prescribed fee.

Student cards provide access to the campus and various computer facilities and buildings on campus. Always keep your student card with you. The student card must be presented upon request and during examinations and tests.

A student card will not be issued without proof of identification (ID, passport or driver’s license). Note that your previous student card cannot be used as proof of identification to obtain a new student card.

Please note that no holes may be made in the student card, and no other modifications are allowed. You will be held liable for the replacement fee if you make any modification to your student card.

1. Current and Honours students

Senior and returning students' access cards will be activated annually, directly after the registration period.

2. Previously registered master’s, doctoral, and postdoctoral students (2024):

Students who were registered in 2024 and have not completed their degrees can access the campus using their existing cards before re-registration. Campus Security can grant access by scanning an ID document if they do not have a card.

Q: Where can I change the email address for my student account?

Students are responsible for changing the email address to which the student account should be emailed. Click on My UP Login, go to Student Centre, select Personal and Contact information, and click on "update account email address".

Unfortunately no third party (eg sponsor) may request a change of email address without the student's consent.


Q: Into which account can I pay my fees?

ABSA Bank:
Branch: ABSA Bank Hatfield
Branch Code: 632 005
Account number: 214 000 00 54 (if you have a student number [EMPL ID])
OR
Account number: 214 000 00 38 (if you have not received a student number yet)
Swift code for International payments: ABSAZAJJ

STANDARD Bank:
Branch: Standard Bank Hatfield
Branch Code: 011545
Account number: 012 602 604
Swift code for International payments: SBZAZAJJ

Reference to be used on the deposit slip:
*  Your eight-digit student number (EMPL ID)
*  If you have not received a student number yet, please use your National ID number or Passport number (non-South African citizens). 
*  If you apply online, please quote your Online Study Application Number that would have been emailed to you as the payment reference (typically in the form T1234567) and pay your application fee into the STANDARD Bank account.

Q: How do I apply for a Funza Lushaka bursary?

The Funza Lushaka Bursary from the Department of Basic Education is a bursary that aims to attract high performing students into the field of teaching. The bursaries are a multi- year commitment to fund undergraduate qualifications in priority areas as determined by the DBE, with selections made by the DBE and the Provincial Departments.

Applications are open online at http://www.funzalushaka.doe.gov.za from 1 October to the second week of January, before you start the BEd studies. 


Q: How do I submit my online study finance application?

Online study finance applications for 2025 open on 28 November 2024. Apply for study finance at: click here. Please study the document available at: click here carefully before applying.

Please note: You will not be able to submit your application before all required supporting documents have been uploaded. Should you be awaiting outstanding documents, please upload a note stating for example "Awaiting ID document" - only then will the system allow you to SUBMIT your application. As soon as you receive the outstanding document, please remember to upload it.

NB: If you do not click on SUBMIT, you have not applied!


Q: How do I apply for the MasterCard Foundation Scholars Program at UP?

Unfortunately, the MasterCard Foundation Scholarship Program is not open for 2024.


Q: Where can I find information about achievement awards, NSFAS, available bursaries and loans?

Please visit click here for information about achievement awards, NSFAS, available bursaries and loans.


Q: My family income is above the NSFAS income threshold. What other financial assistance is available?

Please visit: click here to view more financial assistance options.

Q: Where can I find important dates for 2024?

The information you require on important dates for 2024 is available on the University of Pretoria web at: click here


Q: Where can I find important dates for 2025?

The information you require on important dates for 2025 is available on the University of Pretoria web at: click here.


Q: What are the 2025 registration dates?

UP encourages you to register online for the 2025 academic year.  Registration information is available at: click here

Online registration for first-year students commences on 19 January 2025.

Online registration for Masters and Doctoral students commences on 19 December 2024.

Online registration for returning, Honours and Postgraduate Diploma students commences on 3 January 2025. 

If you require in-person assistance regarding your registration, UP will be open from 21 January to 7 February 2025 at the Hillcrest Campus, South Street entrance. Please note that the Hillcrest Campus is a cashless environment; only card payments will be accepted.

 


Q: What is the date of the 2025 INSYNC first-year concert?

The INSYNC first-year concert will take place on 8 February 2025.


Q: What is the date of Welcome Day?

The Welcome Day for new first-year students will take place on 1 February 2025.


Q: What are the dates of the orientation programme for new first-year students?

The orientation programme for new first-year students will take place from 3 - 7 February 2025. Comprehensive information will be made available at: click here.  

During this week, first-year students will have to register for their remaining elective modules (modules that can be selected from a pre-defined list). Students will receive information on modules to help them make an informed decision. It will be vital for first-year students to attend orientation and consult their yearbook at www.up.ac.za/yearbooks/home to ensure that they are registered for the correct number of modules and have the correct level of credits for their chosen study programme.


Q: What are the dates of the Summer School?

The Summer School dates (for 2024) are 6 - 18 January 2025. The timetable, module list and residence information will be available at: click here.

Whether taking a module for the first time or repeating the module at Summer School and Winter School, the full fee for that module will be charged to your account.

If your tuition is paid for by a bursary or NSFAS or UP funding, then these modules will not be covered by this funding, and students need to ensure they can pay for them themselves before starting classes.


Q: What are the dates of the EBIT Open Days?

Information regarding the EBIT Open Days for 2025 is available on the website at: click here.  

Q: What is the cost of adding or discontinuing modules?

Please visit: click here for comprehensive information on the financial implications of adding or discontinuing modules as well as discontinuing your entire programme.


Q: What is the cost of discontinuing my entire programme?

Please visit: click here for comprehensive information on the financial implications of adding or discontinuing modules as well as discontinuing your entire programme.

If you wish to discontinue your studies, (ie to cancel your registration in its entirety) -

You must complete the prescribed form, available at: click here at the Student Service Centre, stating that you wish to discontinue your programme. If you are unable to come to the Student Service Centre, complete the form and email it to: [email protected]

The date on which the University receives the written notification of discontinuation of a programme will determine the amount you are owing to the University.

To determine the fees payable AND final dates for the full discontinuation of your programme, without having to pay the full cost for the specific programme, please refer to the table: “Discontinuation dates” at: click here.

 


Q: What is the initial payment for postgraduate students?

Please visit: click here for the required initial payment for postgraduate registration and re-registration.

In order to facilitate registration, you are requested to make all initial payments (internet transfers or direct payment into the University's bank account) at least FIVE days before the scheduled registration date to allow for processing time. No cash payments will be accepted at any of the University of Pretoria campuses.

If you are a company bursary holder, you are required to email a confirmation letter from your sponsor/bursar at least FIVE days prior to registration. Please email the letter to click here. If this is not done, you will have to pay the initial fee before registration.

NSFAS-funded students need not pay the initial registration fee or submit any proof. As soon as your funding is confirmed by the authorities, the financial hold will be lifted and you will be able to register. 

 


Q: What is the initial payment for undergraduate students?

Please visit: click here for information on the required initial payments in respect of tuition fees and/or residence fees payable before registration.

In order to facilitate registration, you are requested to make all initial payments (internet transfers or direct payment into the University's bank account) at least FIVE days before the scheduled registration date to allow for processing time. No cash payments will be accepted at any of the University of Pretoria campuses.

If you are a company bursary holder, you are required to email a confirmation letter from your sponsor/bursar at least FIVE days prior to registration. Please email the letter to click here. If this is not done, you will have to pay the initial fee before registration.

NSFAS-funded students need not pay the initial registration fee or submit any proof. As soon as your funding is confirmed by the authorities, the financial hold will be lifted and you will be able to register. 

 


Q: Where can I find the UG tuition fees for my faculty?

Please visit: click here for estimated tuition fees per Faculty.


Q: I need a quotation for my tuition fees.

Tuition fee quotations are available to students as a self-help function on the UP Student Portal. You will need your student number to log in. Please visit: click here for step-by-step instructions.


Q: Where can I find information about banking details, payment arrangements, discount, etc?

Please visit click here for more information about the student fee structure, banking details, payment arrangements and discount.


Q: How do I apply for a refund/disbursement?

In order to claim a refund, you have to complete the Refund/Bursary Pay-out form that is available at:
•    Online application for a refund on Student Centre on the UP Portal  at click here (Student Centre, Finances).
•    Pdf refund form on our website at click here.
•    Collect a form from the Cashiers in the Student Service Centre.

Documents required for the processing of your refund request will be determined by the Department processing your refund application upon receipt of your completed refund application form.

If the source of the credit balance is due to your own payment, please do an online application for a refund on the UP Portal, Student Centre, under the "Student Financials" widget.  Alternatively, email the refund application form to the Student Accounts Department for assistance with your request:
Liza Schutte, Tel: 012 420 5122 / [email protected]

If you received an external bursary/sponsorship, email the pay-out application to our Finance Department to assist with your request: [email protected]

If the credit generates from a General Studentship, email your request to our Finance Department for assistance with your request:
Tshepo Masiangoako, Tel: 012 420 4646 / [email protected]

If you received NSFAS, achievement awards or FLY@UP Assist, please email your request to [email protected].

If the credit originates from NRF, email your payment request to the UP Postgraduate Department for assistance with your request:                                                                                                                                                              Ncuthukazi Tshabalala, Tel: 012 420 6850 / [email protected]

If your credit originates from a UP Postgraduate bursary or an external bursary administered by the Postgraduate Scholarship office, email your pay-out request to:
Becky Khabele at [email protected] or submit it at the Postgraduate Scholarship office, Hatfield Campus, Graduate Centre, Office 1-55. The Postgraduate Payout Form can be found on the UP website at click here

Additional information is available on the UP website: click here


Q: When are my fees to be paid?

University fees are payable in advance. However, it is acceptable to pay fees as follows: Initial fee within 30 days of date of the admissions letter; 50% (half of the account) due on 30 April. The deadline for payments (full payment of the account) is 31 July.

For more information please click here.


Q: What are tuition fees for international students?

For comprehensive information please visit: click here  


Q: How/where can I pay the application fee?

The application fee of R300 / USD30 can be paid as follows:

*  On the online application system you may pay the R300 / USD30 application fee by credit card OR upload a proof of payment made at Standard Bank, Account Number 012602604 (using the online application number sent to you via email, format T1234567) and submit it together with your online application form. 

*  Application fees are waived for students who apply for studies at the University of Pretoria if your household income is lower than or equal to R150 000 per annum. Online applicants are required to upload proof of income documents (Option 3 below the Payment Step). Please note that these documents will be verified.

Please note that the application fee is a handling fee and is not refundable.

 


Q: How do I make an arrangement for outstanding fees?

Comprehensive information on arrangements for payment of outstanding fees is available at: click here


Q: Will UP refund me if I do not register?

Please visit: click here for information on arrangements if you have already paid the initial fee, but for whatever reason do not register for the programme.

 


Q: How do I qualify for a rebate?

A 2,5% rebate on levies regarding tuition fees, study material, copyright, computer usage, accommodation and meals is granted whenever the total levy exceeds R1 800 and the student's account is settled in full by 30 April. For more information please visit: click here.

Please Note:

Due to bank charges, payments made via the online credit card payment facility will not qualify for 2.5% discount. Only payments made via EFT, direct bank payments and at official University of Pretoria cashiers (using cash or cards) will qualify for 2.5% discount when settling the student account in full by 30 April. 


Q: Do we qualify for family rebate?

Application for a rebate on tuition fees where two or more members of the same family are simultaneously registered at the University of Pretoria for a degree or a diploma course can be submitted annually before 30 March. No rebate is granted with respect to accommodation fees or levies with regard to study material, copyright and computer usage. The extent of the rebate is as follows -

This amounts to R2 500 maximum per student for 2 or more students. If the account is less than R2 500, then only the account amount is rebated.

Please visit the UP web at: click here for more information in this regard. Students can apply online on the Student Centre, under Student Financials.

 


Q: Can I write exams if I have outstanding fees?

You will be permitted to write the exam although your tuition fees have not been paid in full. Please note that your exam results will be withheld.


Q: How are postgraduate tuition fees levied?

Tuition fees for postgraduate studies are levied for the programme as a whole or per individual subject course (coursework programmes). The full fee will be levied for the first year in cases where tuition fees are levied for the programme as a whole. Should additional years of study be necessary to complete the programme, a re-registration levy is payable for each year. For more information, click here

 

Q: Where can I find information on TuksPrint?

Students can now register for TuksPrint via the UP Portal. Comprehensive information is available at: click here


Q: Do I need a laptop/internet enabled device/computer to study at UP in 2024?

UP follows a blended teaching and learning approach, which includes both online learning and in-person classes. It is therefore important for students to have access to an internet-enabled device, preferably a laptop. It is crucial that students have the right equipment to access online classes.

The student laptop support centre (Student IT Hub) is situated at the Student Centre on the Hatfield Campus. This service offers students dedicated technical and software support to manage their studies. The team assists students with issues ranging from hardware problems and software installations, to access to systems and training for using their devices. The team focuses on assisting students with personal computing support and works closely with the various scholarship programmes to acquire devices that meet the needs of our students and solve technical problems that students may experience.  


Q: What are the recommended minimum laptop specifications?

The minimum recommended specifications are an i3 processor with 8GB of Ram and 500GB of storage. Please note that some faculties, eg the Faculty of Engineering, Built Environment and Information Technology (EBIT) and the Faculty of Natural and Agricultural Sciences (NAS), among others, require higher specifications and specific software. Please click here for more information and contact your  Faculty directly for faculty-specific requirements.


Q: Does UP offer IT assistance to students?

Yes, please visit click here for comprehensive information on IT Services offered to students.


Q: How do I take care of my laptop?

Please visit click here for laptop care instructions.


Q: Does UP have IT Labs where I can access a computer?

Yes, our IT Labs are open to all students, but availability is limited, especially during peak times.


Q: How do I obtain a laptop if I am a NSFAS student?

Please address the provision of a laptop with NSFAS directly. 

For enquiries: [email protected]

 


Q: What username and password must I use?

If you are a first time user of the UP Portal, click here, click on New User and enter your EMPL ID (student number) (u00000000) as Username. Type in your ID/passport number and click on Proceed.

Please visit: click here for step-by-step instructions on how to set up your UP Portal password.
 


Q: I need information on WiFi coverage at UP.

All registered students have free access and use of the Internet on all campuses and residences. The University foresees expanded WiFi coverage and provision to communal and departmental venues to meet specific operational needs. Various UP Wireless Internet hotspots provide wireless coverage to identified indoor and outdoor areas on all campuses.

Email: [email protected]
Website: click here 

Contact information and connectivity support

Staff members and visitors:
ITS Helpdesk: +27 (0)12 420 3051
Email: [email protected]

Students: Student ITS Helpdesk:+27 (0)12 420 3837
Email: [email protected]


Q: Where can I find UP's IT policies?

Comprehensive information on UP Policies and South African legislation for all UP network and other electronic resources users is available at: click here.

Q: My credit card payment was rejected. What now?

The SETCOM payment page should have given you an error message. When you close the credit card payment window and return to the UP page, you need to click the "refresh payment status" button. If the payment status still shows as "Not paid" or "Credit Card Payment initiated - but not yet complete", you can start the credit card payment again.


Q: Can I apply online without a credit card?

Please note: You do not need a credit card to apply online. Alternatively you may upload a scanned PDF copy of your proof of payment (using the online application ID sent to you via email, format T1234567) and submit this together with your online application.


Q: Does UP need proof of credit card payment?

No, uploading proof of payment is NOT required under these circumstances. Since your credit card payment was made via the online application website, records of your payment do exist against this study application reference.


Q: I paid by credit card. Payment status incorrect.

If you have entered your credit card details, have been advised that the payment was successful and have printed a proof of credit card payment, but the status on the UP page still indicates "Not paid" or "Credit Card Payment initiated - but not yet complete", click the "refresh payment status" button. If this does not update the status immediately, then the status update may be delayed due to background processes not completing immediately. Exit the application and return a while later to check (refresh) the status again.


Q: Can I attempt another credit card payment?

If you think something went wrong with your credit card payment and no payment was made, you can initiate another credit card payment process. Click on the "make online payment" button. You may receive a warning message indicating that your prior payment attempt is potentially incomplete, but you can choose to nonetheless proceed to the payment gateway. (If technical issues result in a double payment being received from you for this study application, please inform UP so that we can arrange reimbursement to one of the payment credit cards.)


Q: Payment status incorrect (non-credit card payment)

If the status indicates " Paid (Pending Document Verification)", all is fine, and you can proceed to the step where you "Submit" your application. This status simply means that the authenticity of your "proof of payment" will only be validated by UP staff at a later stage. If, despite having uploaded a proof of payment document, the status still indicates "Not paid", click the "verify" button. This should update the overall payment status if a proof of payment document is correctly uploaded. If clicking here fails to update the status, something may have gone wrong with the document upload process. Delete the uploaded proof of payment document, and try uploading it again.


Q: I have lost connection to the payment gateway.

If you have entered your credit card details but appear to have lost connection to the payment gateway and the status on the UP page still indicates "Not paid" or "Credit Card Payment initiated - but not yet complete", do the following: Click the "refresh payment status" button. If this does not update the status immediately, then the status update may be delayed due to background processes not completing - or because the payment actually did not go through. Exit the application and return a while later to check the status again. If the status is still not updated, please send an email to [email protected] providing your Application ID and date/time of the credit card transaction.


Q: Online application: Is credit card payment secure?

Yes, UP does not store any credit card details that you enter. Payment is made through a secure third-party payment mechanism. 


Q: I experience credit card payment problems.

If you have tried repeatedly to make payment using a credit card payment, but these payments have not been processed, you can switch to the other method, i.e. make payment via a different (non-credit card) channel and then upload proof of that payment. Click the second option "I wish to upload proof of having already paid my application fee", and then do the necessary upload of your proof of payment. (You may receive warnings that you earlier started the process of doing a credit card payment, but you will be permitted to proceed to the document upload option.)

Q: What are the fees associated with postgraduate programmess at the University of Pretoria?

Funding opportunities, as well as fees payable, can be viewed on the UP website at: click here


Q: Which funding/scholarship/bursary opportunities are available for international students?

  • UP funded scholarships are available to international students.
  • Limited external funding is available to international students.
  • Visit: click here for UP and external funding opportunities.
  • Students are advised to do their own research on available funding opportunities for studies  in South Africa.

Kindly ensure that you take note of all the relevant information with respect to VISA applications, fees payable, funding, scholarships, external bursaries, etc.

 


Q: Can I study at Masters/PhD level part-time, online or through correspondence?

The University of Pretoria currently only offers fulltime coursework academic programmes. Information on all programmes is available at: click here


Q: What are the admission requirements for undertaking a Masters or PhD?

  • Minimum requirements for a Master’s degree as required by the specific faculty’s regulations and subject to the stipulations of G.1.3 and G.54: The minimum admission requirement is a relevant honours degree or a relevant postgraduate diploma. A relevant bachelor’s degree at NQF level 8 may also be recognised as meeting the minimum entry requirement to a cognate master’s degree.
  • Minimum requirements for a Doctoral degree subject to cases where a master’s degree is not laid down as a prerequisite and subject to the stipulations of G.1.3 and G.54: A candidate is admitted to doctoral study only if he or she is in possession of a master’s degree.
  • A candidate may be refused admission to a master’s or doctoral degree by the head of department if he or she does not comply with the standard of competence in the discipline as determined by the department – provided that a candidate who does not comply with the required level of competence, may be admitted, provided that he or she completes additional study assignments and/or examinations as required by his or her supervisor. A candidate who is refused admission to a Master’s or Doctoral degree may request that the dean reconsider his or her application for admission in terms of the prescribed procedure.

Please visit our programmes at: click here.

  • Refine your search by selecting a Faculty and Qualification eg Hons, Mast, and Doc studies. 
  • Select the appropriate level and programme.
  • Information regarding admission requirements, duration of study, as well as other relevant information will be displayed.

Also consult your chosen Faculty's Yearbook at: click here and take note of the General Regulations and Rules as well as the Faculty Rules.

Once you have selected the programme you wish to apply for, you can proceed to the online application page at: click here, where you will find guidelines and can apply online.


Q: What are the deadlines for application to Postgraduate studies at the University of Pretoria?

  • Although certain postgraduate programmes may indicate the closing date of applications as 31 August (for international students) OR 31 October/November (for SA students), of the year preceding studies, all applicants who wish to pursue their studies by research may apply anytime during the course of the year subject to Faculty rules and availability of supervisors.
  • Kindly note that prospective students are also urged to refer to their relevant Faculty in terms of specific Faculty-based closing dates.


Q: What is the duration of Postgraduate programmes?

  • Minimum study periods and requirements for a master’s degree:  A master’s degree is conferred on a student only if at least one year has expired after obtaining the qualifications required for master’s study – provided that the student is registered for at least 12 months for a master’s degree at this University, although the dean may approve a shorter period. A master’s degree is conferred on a student only if he or she complies with all the requirements laid down in faculty regulations.
  • Minimum study periods and requirements for a doctorate: A doctorate is conferred on a student only if —
    • one of the following periods has expired: a) at least four years after complying with all the requirements for a three-year bachelor’s degree b) at least three years after complying with all the requirements for a four-year bachelor’s degree c) at least two years after complying with all the requirements for a bachelor’s degree of five years or more, or d) at least two years after complying with all the requirements for a master’s degree.
    • at least 12 months since registration for the doctorate at this University has expired, unless the dean has approved a shorter period. In addition to the stipulations of G.48.1 a doctorate is conferred on a student only if he or she has complied with all the requirements laid down in faculty regulations.

 


Q: What is the difference between coursework and research-based programmes?

Regulation G.30 Types of master’s degrees: There are two types of master’s degree (NQF exit level 9, 180 credits) in terms of the Higher Education Qualifications Sub- Framework (HEQSF), namely:

  • Master’s degree by dissertation: a single advanced research project, culminating in the production and acceptance of a dissertation or other forms of research such as a technical report, one or more creative performances or works, or a series of peer-reviewed articles or other research-equivalent outputs,
  • Master’s degree by coursework and mini-dissertation: a coursework programme requiring a high level of theoretical engagement and intellectual independence, and in some cases demonstration of the ability to relate knowledge to a range of contexts for professional practice. It must contain a research project comprising a minimum of 60 credits at NQF level 9, culminating in the acceptance of a mini-dissertation or other forms of research such as technical reports, creative performances or works, or series of peer-reviewed articles or other research-equivalent outputs.
  • Doctoral degree: this degree consists of a large research project, supervised by a senior academic, culminating in a thesis. The thesis, based on independent research done by the student on an approved topic in the discipline, is written under the guidance of a supervisor. It is defended in an oral examination once the thesis is completed and submitted for examination.


Q: How do I secure a supervisor?

  • Please note that you must secure a supervisor before applying at the University. We recommend that you identify a supervisor at least 6 months before applying.
  • To secure a supervisor, contact the head of department in your faculty to enquire about availability of supervisors. Alternatively, browse through the faculty website for a list of academic staff associated with different research focus areas.  Please visit: click here
  • Please be aware that supervision is a long-term working relationship. Kindly get to know your supervisor, as well as his/her area of expertise prior to making a decision, after which you may then start liaising with him/her via email or any other form of official communication.
  • Should your potential supervisor decline your request for supervision, please do not take it personally - some supervisors may have reached maximum permissible capacity.
  • After identifying a potential supervisor and reaching an agreement that he/she will be your supervisor, you may go ahead and apply.

 


Q: Does the University offer bridging courses to assist with admission for specific Postgraduate programmes?

The University of Pretoria does not offer bridging courses. Prospective Postgraduate students are advised to consult the Faculty Rules and General Regulations and Rules at: click here.


Q: When will I know whether I have been admitted?

  • The Department of Enrolment and Student Administration is responsible for the processing of postgraduate study applications and it takes about seven (7) working days.
  •  Acknowledgement letters are sent to applicants, via your email address, shortly after your application has been received.
    • The applications are then electronically sent to the faculties for consideration.
    • Please allow about 4-6 weeks for academic departments within the faculty to make a decision regarding your application. This may take longer in certain instances.
    • Once the decision has been made, UP will communicate the outcome of your application to you.
  • The outcome of your application —
    • The Postgraduate Office of the faculty communicates the outcome of your application to you, once the decision has been taken.
    • You may also track the outcome of your application online via the Student Centre (My UP Login), by following the instructions contained in the acknowledgement letter that was sent to you.


Q: It is often difficult for foreign students to get a visa for RSA. Does the University help in facilitating the visa process for international students once the University has accepted their applications?

The International Cooperation Division (ICD) is responsible for pre-care, in-care and post-care of non-RSA citizens who intend to enrol for studies at the University of Pretoria. Services offered by the ICD include —

  • General enquiries on application and admission, immigration, medical cover in South Africa and orientation.
  • Mainstream undergraduate and postgraduate assistance in all areas of student life, exchange students, study abroad students, elective students, immigration issues, orientation accommodation rules and regulations, safety and security, medical issues, immigration, student support and banking in South Africa.
  • Registration processes – relevant and effective information and assistance concerning immigration and medical cover.
  • The ICD also provides the following information, categorising the student correctly to prevent inaccurate amounts being debited to student accounts: Effective orientation, including in-care services, student access cards, accommodation, UPI (University of Pretoria International Student Organisation), International Day and social events.
  • Please visit the ICD website at: click here.


Q: Does the University offer accommodation for Postgraduate students?

  • Yes, the University of Pretoria has Postgraduate Residences. Applications for postgraduate residences open in March every year for new prospective students and at the start of the second semester for current students. Only students who are applying for a postgraduate programme or are enrolled for a postgraduate programme may apply for postgraduate residences.
  • Prospective postgraduate students may apply for residences together with their initial application to study at the University by indicating “YES” on the “Residence Interest” tab on the online application.
  • Should a student decide to apply for University accommodation after having applied to the University, they can apply on their UP Student Portal (My UP Login).
  • Placement of prospective Postgraduates: The application for postgraduate residence will be processed and considered once the student has been conditionally admitted to a postgraduate programme. Students who have applied for residence are expected to follow up their application for postgraduate residences as soon as they have been conditionally admitted to a postgraduate programme at the university.


Q: Who can I contact for more information on my proposed study programme?

Prospective students may contact postgraduate recruitment at the Graduate Support Hub, email [email protected] or contact your specific Faculty Advisor.

Q: Who will receive assistance from Career Services?

All registered UP students as well as Alumni up to three years after graduation will be assisted. Please visit our web page at: click here


Q: Which services are offered by Career Services?

Career Services offers the following services:

  • CV and cover letter writing tips
  • Mock interviews
  • Psychometric assessment information
  • Job application assistance

Please visit our web page at: click here


Q: How do I book for a CV and cover letter writing session?

Students may send an email to [email protected] to request an appointment. Students may request a CV template and must bring a drafted CV with to the appointment.


Q: How do I book a mock interview?

Students may send an email to [email protected] to request an appointment. Students must include details of the specific job they have applied for to enable Career Services to prepare for assistance for the specific job interview.


Q: How do I register to receive notifications on student and graduate jobs?

All students and alumni who wish to receive notifications on job opportunities need to register with Career Services. In order to register you have to visit Career Services at the Old Chemistry Building, Room 1.5.2. Office hours: Monday to Friday 08:00 - 16:00.


Q: How do I search for vacancies?

In order to receive job alerts and or other employment related notifications please login to your Student Portal and go to TuksCareers.


Q: Who is eligible to work at Career Services Career Fairs?

Only registered postgraduate students may work full day during Career Fairs. Senior students (from the second year of studies onwards) may assist for a maximum of 4 hours per day during promotions.


Q: Who is eligible to receive resources and publications such as Grad-X, the Graduate Career Guide and Careers SA?

Only final-year students and postgraduate students may request these publications.


Q: Where can I obtain information on on-campus recruitment events?

The yearly calendar is available at: click here


Q: Does Career Services find jobs for students?

No, Career Services does not find jobs for students. Career Services does however advertise on behalf of UP Departments as well as external companies that request us to advertise vacant positions.

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