Q: How do I use the JuniorTukkie APP?
The JuniorTukkie office is excited to offer you access to our new communication application, the JuniorTukkie APP.
Our NEW JuniorTukkie APP supports learners from Grade 9 to 12, prospective and current students, parents and staff. On the JT APP you will read inspiring stories and receive important study information, view photographs and videos and read a range of relevant articles that will empower you to make responsible study and career choices. The JT APP also provides answers on a range of questions you might have.
Comprehensive information is available at: click here
Q: Does UP host an Open Day in 2019?
In line with the University of Pretoria's efforts to engage more effectively with its various stakeholders, the University will no longer be hosting an Open Day on its campus but has launched an interactive, online web application, which provides a comprehensive overview of the University's academic offerings, its campuses and facilities.
Discover, access and explore the University of Pretoria from anywhere in the world. Prospective students, their parents, and other members of the public can experience UP's facilities and campus life through a combination of 360-degree panoramas and videos and course-related, relevant information.
Please view our Virtual Campus, available at click here
Q: What is Domicilium Citandi et Executandi?
Often referred to simply as domicilium or domicile. This is the address for service and delivery of documents and summons. The choice of domicilium should not be taken lightly. Once it has been selected, letters and notices can be served on this address and you will be deemed to have received them, even if you did not in fact do so. It must be a physical address; NOT a postal address.
Q: Which countries form part of the SADC countries?
Angola, Botswana, DR Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe
Q: What are the contact details of Bookmark?
Contact details for Bookmark bookshop on the Hatfield Campus:
Telephone: +27 (0)12 362 4420
Fax: +27 (0)12 362 4429
Email: [email protected]
Website: click here
Location: Student Centre, University of Pretoria, Lynnwood Road, Hatfield, 0083.
Office hours: Monday - Friday 08:00 - 17:00, Saturday 08:00 - 13:00
Contact details for Bookmark bookshop on the Groenkloof Campus:
Telephone: +27 (0)12 420 5684
Fax: +27 (0)12 420 5088
Location: Normaal Hall, Faculty of Education, Leyds Street, Groenkloof, 0001
Contact details for Bookmark bookshop on the Mamelodi Campus:
Telephone: +27 (0)12 842 3553
Location: Administration Building, Mamelodi Campus
Contact details for Bookmark bookshop on the Prinshof Campus:
Telephone: +27 (0)12 354 2217
Fax: +27 (0)866 239 039
Location: Faculty of Health Sciences, Faculty Building, Room 2-6, 31 Bophelo Road, Gezina, 0001
Q: How can I obtain a Fundi Card (formerly Eduxtras Card)?
This bursary fund administration solution is presented to you in the form of an easy-to-use card. Your Fundi card gives you easy access to your bursary funds which are loaded into pockets for accommodation, books, study-related equipment, food and tuition (or customised pockets, depending on what your bursar specified).
Contact details: Fundi Office
Tuks Student Centre
Tel: +27 (0)86 055 5544
Website: click here
Q: Can I have packages delivered to me at UP?
Please contact the postal division in the Administration Building. They will accept the delivery on your behalf.
Tel: +27 (0)12 420 4421
Address: Room 2-59, Administration Building, Hatfield Campus
Q: How do I book a campus tour?
The University of Pretoria Campus Tours (more commonly known as UP Campus Tours) is an organisation run by the honours students of the Heritage and Cultural Tourism course, under the Department of Historical and Heritage Studies.
Campus Tours offers fun and educational tours for all who are interested, including foreign dignitaries, visiting academics, prospective students, university staff, foreign students, and school groups. Walking tours, which can be customised to suit the needs of the group, are conducted on the Hatfield/ Main campus of the University of Pretoria. Tours usually take about an hour, and are conducted in English. Other languages might be available depending on the Honours group.
Guided tours can be booked for the campus, the museums, Sci-Enza, or our Botanical Gardens.
The cost of a tour is R80 per guide per hour. Weekend tours start from 14:00 on a Friday at a cost of R160 per guide, per hour. During public and school holidays the weekend fees apply, thus R160 per guide per hour.
For tour bookings please email us at: [email protected]
Alternatively, phone us at: 012 420 5155
Q: Why does UP not post documents to bursar/parents?
Documentation from the University of Pretoria is only posted to the permanent postal address of the student on the system. It is the responsibility of the student to forward documentation to any other person or institution who may need to receive such documents.
Q: In which format may I email documents to UP?
Attachments must preferably be sent in TIF format. PDF or JPEG will also be accepted, but unfortunately we will not be able to accept Bitmap attachments.
Q: Please change my email address on your system.
The email address of an enrolled student and Alumni can not be changed by a staff member of the University of Pretoria. This must be done by students and Alumni themselves on the UP Portal.
When a student registers, an email address is automatically created for him/her. The email address will always be: [email protected] (small letter "u" before student number), and the password will be the ID number of the student. You will have to create an alias to redirect your emails if you prefer it not to be sent to the Tuks address. To create an alias to redirect your mail, you must log onto the Portal. Follow the email settings link - there is a help file to assist.
If you require assistance in this regard, please contact IT Help Desk at: +27 (0)12 420 3837 or send an email to: [email protected]
Q: Where can I find a dental practice?
You are welcome to contact the School of Dentistry at +27 (0)12 319 2212/2619 for appointments and further information.