Website Privacy Notice

This notice applies to everyone that visits our website.

We may need to update this notice periodically, but we will let you know when we do.

If you have any questions about this notice, please email us at [email protected].

1. We collect information when you contact us through our website
We collect your information when you contact us through our website. We only use your information to communicate with you about your message.

 

2. We use cookies to collect information about how you use our website
We use cookies to collect information to enable our website to function optimally, and to help us improve the website. 

We use first-party and third-party cookies.

  • First-party cookies are cookies that we put on your device directly.
  • Third-party cookies are cookies that our service providers place on your device when you visit our website. We use these service providers to analyse how you use our website and to detect malicious visitors. 
We have some cookies that are essential for the availability of our website.  These cookies are essential for the normal functioning of our website and for you to use its features, such as accessing secure areas of the site. 
We use cookies to collect statistics and to analyse the use of our website. You may opt out of these cookies without affecting the functionality of our website.
 
These cookies collect information about how you use our website, such as the pages you visited and the links you clicked on. We cannot use this information to identify you as the information is all aggregated and, therefore, anonymised. The sole purpose of the cookies is to improve the functionality of our website. This includes cookies from third-party analytics services.
We use cookies to store your preferences. You may opt out of these cookies, but this will affect some functionality of our website.
 
These cookies allow our website to remember choices you made in the past, such as your selected font size.
We use cookies for marketing and advertising purposes. You may opt out of these cookies without affecting the functionality of our website.
 

These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad. These cookies can share information with other organisations or advertisers.

You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies.

You can find out how to do this by clicking ‘help’ on your browser’s menu or by visiting www.allaboutcookies.org. If you disable cookies it may affect the functionality of our website.

These links will explain how to manage cookies for the most common browsers:

You can also manage third party cookies by visiting aboutads.info/choices/ and youronlinechoices.eu/.

 

3. We use location data when you use maps on the UP mobile app
With your permission we use your device location for the map functionality on the UP mobile app. You can turn location services on or off in the privacy settings on your device.

 

4. We have taken reasonable steps to minimise the impact of a breach
We have reasonable security measures in place to protect your personal information. 

Our security measures are in place to protect your personal information from

  • loss
  • misuse
  • unauthorised access
  • being altered
  • being destroyed

We base our security measures on the sensitivity of the personal information that we hold. 

We regularly monitor our systems for possible vulnerabilities and attacks. No system is perfect, and we cannot guarantee that we will never experience a breach of any of our physical, technical, or managerial safeguards, but we regularly monitor our systems for vulnerabilities. 
We will let you know of any breaches that may affect your personal information.  If something should happen, we have taken steps to minimise the threat to your privacy, and we will let you know if your personal information has been compromised. We will also let you know how you can help minimise the impact of the breach.
You can help to keep your information secure by being aware of how you communicate.

While our servers are protected, emails can still be intercepted. It is better not to share personal information with us in an email.

Rather, give us a call or complete our online contact forms.

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