Email us

FAQ

Frequently Asked Questions

Show All +
Hide All -

Search for specific keywords:
Search for a specific topic:
Frequently Asked Question Topics list
Academic+ Expand

Q: Which research opportunities are available to Postgraduate students?

Information pertaining to Postgraduate Research Opportunities at the University of Pretoria is available at: click here

 

Q: Does UP offer bridging courses?

Unfortunately the University of Pretoria does not offer bridging courses. For comprehensive information on bridging courses and institutions offering bridging courses, please visit: click here.

Q: How do I calculate my GPA?

Grade point average based on module credits: Comprehensive information on the calculation of the GPA is available at: click here.

Q: Which school marks are used for admission to UP?

Provisional admission to the University of Pretoria is granted based on the results of the final Grade 11 year mark (promotion mark).

Please note that the final Grade 12 results remain the determining factor for admission.

* NO 1ST QUARTER, 2ND QUARTER OR MIDTERM RESULTS CAN BE ACCEPTED.

Q: How do I change my programme?

Application to change programme must be done in writing before the closing date of such a programme. Send an email to [email protected] indicating which programme must be added.

Please note that you will not be accepted if there is no space available.

Q: Where can I obtain copies of my academic record?

If you are a registered student, you can view and print your academic record and certificate of conduct, which indicates the subjects you have done with the symbols obtained for each subject on the UP Portal at: click here

Requests by Alumni or students not currently registered at the University of Pretoria for copies of academic records or for transcripts are handled by the companies MIE (Managed Integrity Evaluation [Pty] Ltd) and QVS (Qualification Verification Services [Pty] Ltd). Please direct your request with full contact details via email to [email protected] or to [email protected].

For more information please visit: click here or click here

Alumni who studied at GIBS are requested to indicate this clearly. The contact person at MIE for GIBS qualifications is Ms K Botha.
 

Q: How do I cancel my studies at UP?

A student who wishes to discontinue his/her studies, (ie to cancel his/her registration in its entirety) must, before he/she departs from the University, complete a prescribed form, available at: click here and must for that purpose, report personally to the Student Accounts Division in the Student Service Centre. Should it not be possible to submit such written notice in person it must without delay be sent either by registered mail or fax to the Student Service Centre. Fax number: +27 (0)12 420 5205. Failure to do this will result in your account not being closed and fees for the full year being levied.

Second semester fees of students who have been excluded will still reflect on their accounts. The account will only be rectified after receipt of the abovementioned form (cancellation/discontinuation of studies).

Q: Can I apply for two number-limited programmes?

A large number of applications are received annually for number-limited programmes, and only a limited number of students can be admitted. It is therefore recommended that candidates who apply for one of these programmes should indicate, as their second choice, a programme in which numbers are not limited.

Q: Where can I find info on Graduation Ceremonies?

Information regarding the graduation ceremonies is available at: click here.

Q: Where do I have my SA qualification authenticated?

A certified copy of the degree certificate must be submitted at the Department of Education. This may be done by courier or in person and can be collected the following day.

Ms Ansie Meintjies
Telephone: +27 (0)12 312 5409
Sol Plaatje House R 5-43
123 Frances Baard (Schoeman) Street
West of Church Square
Pretoria

Thereafter the documents must be taken to the Department of Foreign Affairs. This can also be done by courier or in person.

Telephone: +27 (0)12 351 1231
Legislation Office
Consulate Section
Department of Foreign Affairs
Eikendal Building, Room 20
Tulbachpark
Corner of Jan Shoba (Duncan) and Helen Joseph (Church) Streets
Pretoria

Q: Where do I find the student contract to be signed?

Before a student will be able to register, a contract needs to be concluded between the student and the University of Pretoria.

Please watch a demonstration on how to complete the student contract at: click here

Students must access the contract online on the UP Portal, Student Centre, at click here. Students are requested to complete the contract online, and then to print and sign the contract.

As soon as possible thereafter the completed and signed original contract must be submitted to the Student Service Centre by hand or per courier or sent by post to Student Service Centre, University of Pretoria, Private Bag X20, Hatfield, 0028.

Access cards+ Expand

Q: When and where can I get my student card?

Students may collect their access cards at the Student Service Centre as from TWO DAYS (48 hours) after registration, but prior to the commencement of lectures. Positive identification (Old student card, ID document, ID card, passport or Driver's Licence) is required for card issuing.

You must also provide your proof of registration in order to receive a student card. This document is emailed to you upon registration and can also be accessed on the UP Portal (Student Centre). The Cards Division will accept an electronic version of the document on your smart phone, tablet or laptop.

Student cards will not be issued to third parties.

Your first student card is issued at no charge. Should you however misplace, damage or lose your card, the cost of a replacement card is R60.00.

Q: Do I need documents to receive my student card?

During the registration period of 2017 students will only be able to collect their access cards from the Registration area located at the University of Pretoria Sports Grounds (LC de Villiers) TWO DAYS (48 hours) after registration. After the 10th of February 2017 students will be able to collect their access cards at the Student Service Centre (Hatfield Campus) or at the Groenkloof, Mamelodi, Onderstepoort or Prinshof Campus if applicable as from TWO DAYS (48 hours) after registration, but prior to the commencement of lectures. Positive identification (Old student card, ID document, ID card, passport or Driver's Licence) is required for card issuing. You must also provide your proof of registration in order to receive a student card. This document is emailed to you upon registration and can also be accessed on the UP Portal (Student Centre). The Cards Division will accept an electronic version of the document on your smart phone, tablet or laptop.

Q: May I request to have two student cards?

For security reasons students are only issued with one student card.
Accommodation+ Expand

Q: I have applied for a programme in the Faculty of Education. Which residence must I apply for?

Students who apply for a programme in the Faculty of Education will automatically be considered for a place at the Groenkloof Campus. All lectures in Education are offered at this campus. There are three ladies' and one men's residence on the Groenkloof Campus. These are University controlled residences. They are well-equipped residences and are approximately 5 km from the Hatfield Campus. Students studying programmes offered on the Hatfield Campus are also considered for placement here if the availability of places allows this. There is a bus service (free of charge to residence students) between the Hatfield and Groenkloof Campuses.

Residences on the Groenkloof Campus: Zinnia, Lilium and Inca (ladies) and Kiaat (men).

Q: I have applied for a programme in the Faculty of Health Sciences. Which residence must I apply for?

All students who apply for a residence on the Prinshof Campus (Health Sciences) are considered for a place in a residence on the Hatfield or Groenkloof Campus if there are places available. Should you therefore not be admitted for a health sciences programme and request to be considered for another programme, you have already been considered for a residence. University accommodation cannot be guaranteed, as the demand exceeds the available places.

Placement in the Prinshof Campus residences takes place in October after the selection for the following year has been done. Students who are accepted in the Faculty of Health Sciences and have already acquired a place in another residence will automatically be transferred to one of the residences on the Prinshof Campus. This will be subject to the availability of places.

The first semester lectures for MBChB are presented at the Hatfield Campus, but from the second semester all lectures are presented at the Prinshof Campus. A bus service is available for the first semester for residence students only - the bus transports students from the Prinshof Campus to the Hatfield Campus.

Residences on the Prinshof Campus: Olympus (men), Curlitzia (ladies) and Tuks Bophelong (mixed).

Q: I have applied for a programme in the Faculty of Veterinary Science. Which residence must I apply for?

Students who have been admitted to the Faculty of Veterinary Science will be placed in the Onderstepoort Campus residence.

Q: How is residence placement done at UP?

Only a limited number of places are available in the University’s residences. Placement in residences is based on academic achievement (APS) in Grade 11 and the date of your application. Consequently, you are strongly advised to apply for placement in a residence in March of the year preceding your studies. Please note that the demand for residence accommodation exceeds the availability and admission to a programme can thus not guarantee placement in a residence.

Should the residences be full at the time of application, you will automatically be placed on the waiting list and categorised according to date of application and academic merit (Grade 11 marks). As soon as a cancellation is submitted, the first person on the waiting list will be placed; this is a constant process.

For more information please visit the UP website at: click here

Q: I am currently in a UP residence. How do I apply for readmission or cancellation for next year?

Students who are currently residing in a UP Residence will be notified of the procedure to reapply for or cancel accommodation for the next year via sms by mid-July.

Renewal of residence place for the following year is based on academic merit. The GPA (Grade Point Average) of the first semester is calculated for the renewal of place for the following year. It is thus of the utmost importance to perform academically as from the first semester! Only students with the highest GPA are placed to fill the senior capacity in the residence and the rest are placed on a waiting list. Students on the waiting list are placed constantly as cancellations are received. The cut-off GPA for placement for the following year differs from year to year, from residence to residence and may vary from 59 to 65.

Reapplications and cancellations will be done via Self Service on the Student Centre, UP Portal.

Q: Where can I find frequently asked questions and answers on student accommodation at the University of Pretoria?

Please visit: click here for frequently asked questions and answers on student accommodation at the University of Pretoria.

Q: What is the cost of a student card?

Your first student card is issued at no charge. Should you however misplace, damage or lose your card, the cost of a replacement card is R60.00.

Q: Can I request to be placed in a specific res?

Residence places are limited. It is therefore not always possible to offer students a place in the specific residence they applied for. If you feel you have a valid reason for your request to be placed in a different residence than the one allocated to you, please email a letter of motivation, clearly stating the reason why you want to change to another residence to [email protected]

Q: When do I apply for residence?

There is no closing date for application to stay in a University residence. Only a limited number of places are available in the University's residences. Placement in residences is based on academic achievement (APS) in Grade 11 and the date of your application. Consequently, you are strongly advised to apply for placement in a residence in March of the year preceding your studies.

Please note that the demand for residence accommodation exceeds the availability and admission to a programme can thus not guarantee placement in a residence.

For more information please visit the UP website at: click here.

Q: What distinguishes TuksVillage?

TuksVillage is an academically orientated residence that caters for students who prefer to live in a commune-type environment with student activities that are less structured than in traditional residences.

Q: Where can I find private accommodation?

For more information please visit: click here.

Q: Does UP have day houses?

Students have the option to join any of the official day houses: Dregeana, Vividus Ladies, Luminous or Docendo. Only day students (students who live in private accommodation) may belong to a day house. Membership fees are charged. Day houses offer students the opportunity to experience student life through participation in rag, sports and cultural and social events.

More information is available at: click here.

Q: Who should I contact for IT problems at Res?

Please contact the residence IT helpdesk at [email protected] or phone +27 (0)12 420 4287 for assistance in this regard.
 

Q: Where can I find accommodation for guests?

For more information regarding accommodation for guests at the University of Pretoria please visit: click here.

Q: Where can I find info on res fees and cancellation?

For information on residence fees, residence reservation levy, residence cancellation fee and meals, please visit: click here and click here
 

Q: Where can I find information on Sonop/Sonoptehuis?

For more information regarding Sonop please visit: click here.

Q: How do I apply for residence placement?

Please note: There is no separate application form for residence. When you apply to study at the University of Pretoria, in the General Details step of the application under residence the question is posed whether the applicant wishes to be considered for a residence placement. If you select "Yes" a list will appear where you can indicate your preferred residence.

If you have already submitted your application and forgot to indicate that you wish to apply for accommodation, you can still do so on your Student Centre at www.up.ac.za/portalstudent. Click on Campus Residence under Residence and then select "Apply for Next Year".

You will be placed according to academic merit. A residence consultant will inform you in writing as soon as residence placements have been done.      

Accounts+ Expand

Q: Where can I change the email address for my student account?

Students are responsible for changing the email address to which the student account should be emailed. Click on MyTUKS Login, go to Student Centre, select Personal and Contact information, and click on "update account email address".

Unfortunately no third party (eg sponsor) may request a change of email address without the student's consent.

Q: Into which account can I pay my fees?

ABSA Bank:
Branch: ABSA Bank Hatfield
Branch Code: 632 005
Account number: 214 000 00 54 (if you have a student number [EMPL ID])
OR
Account number: 214 000 00 38 (if you have not received a student number yet)
Swift code for International payments: ABSAZAJJ

STANDARD Bank:
Branch: Standard Bank Hatfield
Branch Code: 011545
Account number: 012 602 604
Swift code for International payments: SBZAZAJJ

Reference to be used on the deposit slip:
*  Your eight-digit student number (EMPL ID)
*  If you have not received a student number yet, please use your National ID number or Passport number (non-South African citizens). 
*  If you apply online, please quote your Online Study Application Number that would have been emailed to you as the payment reference (typically in the form T1234567) and pay your application fee into the STANDARD Bank account.

Q: Where can I view my account?

Students are able to view their accounts on the UP Portal. UP students can sign on with their normal Portal User ID and Password.

Q: Can I make arrangements for payment of my account?

Requests to pay off a student account on a monthly basis are considered on merit. The request must be done in writing (email); no telephonic requests will be considered. Requests to make monthly payments until the end of October only will be considered.

After 30 April requests for monthly payments will only be considered if 50% of the account has been paid by 30 April.

For more information please visit: click here 

Admission+ Expand

Q: How do I prepare for the National Benchmark Test?

Comprehensive information on NBT Preparation Classes, presented by Purple Pepper Maths, is available at: click here

Q: Where can I find UP's admission requirements?

The admission requirements for prospective students is available on the UP website at: click here.

Q: Where do I accept the offer to study at UP?

To accept or reject the offer to study, you must access and select the status on the UP Portal at: click here.

Q: Does UP accept a certificate of conditional exemption?

In certain circumstances some of the faculties do accept a certificate of conditional exemption on the basis of mature age. Candidates are advised to contact the specific faculty administration in this regard. Faculty contact details are available at: click here.

Q: How are School of Tomorrow candidates admitted to UP?

School of Tomorrow applicants can only be admitted to non-selection programmes if they comply with the following requirements:
* They must have completed Grade 12 or must be in Grade 12
* They must write the National Benchmark Test (NBT) and test proficient in the relevant tests
* Students can only be provisionally admitted via the Senate Discretionary route

Application+ Expand

Q: Where do I find instructions for the online application system?

The step by step instruction guide for online application to study at UP is available at: click here

Please watch a demonstration of the online application process.

Undergraduate applicants: click here

Postgraduate applicants: click here

Q: Where can I find an application form?

Applications for prospective students open on 1 March for the following year. Information is available on the UP website at: click here

Applicants must apply online at: click here  Please watch a demonstration of the online application process at: click here

 

Q: How do I calculate my APS?

The calculation of an Admission Point Score (APS) is based on a candidate's achievement in any of the SIX 20-credit recognised subjects by using the National Senior Certificate Seven Point Rating Scale of Achievement. Life Orientation is a 10-credit subject, but is EXCLUDED when calculating the APS. When calculating your APS all recognised NSC subjects (including subjects from the non-designated subject list, eg CAT, Tourism, Hospitality Studies and Civil, Electrical and Mechanical Technology etc), except Life Orientation, are included.

Please consult the Admission Point Score (APS) Conversion Table at: click here to convert your marks/symbols into an Admission Point Score (APS) when applying for studies at the University of Pretoria (UP).

Q: Which documents must accompany my application form?

Please ensure that you comply with the minimum admission requirements before you complete your application form. Follow all the instructions carefully when you complete an application form to ensure that all requested information has been supplied and all the required documents have been attached.

- Enclose a copy of your RSA identity document or, in case of foreign candidates, passport.
- If you are currently in Grade 12, please attach a copy of your Grade 11 final report.
- If you have already completed Grade 12 and took a "gap" year, please attach a copy of your National Senior Certificate or Independent Examination Board Certificate.

Q: Which school results are taken into consideration for admission?

Provisional admission to the University of Pretoria is granted based on the results of the final Grade 11 year mark (promotion mark). Please note that the final Grade 12 results remain the determining factor for admission; also note that the achievement of the minimum requirements does not necessarily guarantee admission to any programme or field of study.

* NO 1ST QUARTER, 2ND QUARTER OR MIDTERM RESULTS CAN BE ACCEPTED. If you did not complete Grade 11 in South Africa, please attach the mid-year Grade 12 results. If Grade 12 has been completed or is being repeated, please attach a certified copy of the final Grade 12 certificate. No other results can be taken into consideration. Also attach a copy of your identity document.

Q: When can I apply for 2018?

Applications for prospective students open on 1 March for the next year. If you want to apply for studies in 2018, you may apply from 1 March 2017. Information is available on the UP website at: click here.

Please also visit our JuniorTukkie web page at: click here to join the JuniorTukkie Club. The JuniorTukkie programme of the Department of Enrolment and Student Administration at the University of Pretoria has been established to assist learners in Grades 10, 11 and 12 to make responsible study and career choices. Grade 9 learners are also offered the opportunity to participate in certain JuniorTukkie enrichment programmes and to become members of the JuniorTukkie Club in their Grade 10-year.  

Q: How is selection done for Health Sciences?

Some of the faculties have very particular selection procedures. For more information please visit: click here.

Q: How do I become a Junior Tukkie?

Please visit our JuniorTukkie web page at: click here to join the JuniorTukkie Club. The JuniorTukkie programme of the Department of Enrolment and Student Administration at the University of Pretoria has been established to assist learners in Grades 10, 11 and 12 to make responsible study and career choices. Grade 9 learners are also offered the opportunity to participate in certain JuniorTukkie enrichment programmes and to become members of the JuniorTukkie Club in their Grade 10-year.  

Q: Can I defer/postpone my application to next year?

You will have to start the application process anew; we can not carry over / defer your application for next year. The application fee will have to be paid again. Please note that the application fee is a handling fee and is not refundable.

Q: How do I apply for postgraduate studies at UP?

You must complete an application form online to apply for postgraduate studies. The form must be accompanied by a copy of your identity document, the application fee as well as a copy of the academic record and certificate of conduct of the tertiary institution(s) at which you have studied or are registered at present. The application form is available at: click here.

Q: Must I complete an application form?

Students who are currently registered at UP must complete an internal application for next year. Please visit the UP Portal and navigate to your Student Centre. The link for Internal Application will appear in self-service under the Admissions section.

If you are not currently a registered student at UP you must apply online for next year at: click here.

Bursaries & Loans+ Expand

Q: How do I apply for a Funza Lushaka bursary?

You need to apply for admission to a teaching Qualification (BEd or PGCE) or a Bachelors degree (e.g BCom, BSc, BA) with at least one major course in a priority area and commit to follow this on with a PGCE teaching qualification. Once you gained admission at a University, you are required to apply for the bursary via click here
Note: Keep your UP student number as well as SA ID number, handy when applying.

•The Funza Lushaka Bursary Programme is a multi-year programme that promotes teaching in public schools.
•Students who are awarded Funza Lushaka bursaries will be required to commit themselves upon qualification to teach in public schools in terms of a service contract that will form part of the bursary agreement. Students who default on the agreement will be required to refund their bursary awards to NSFAS in terms of the agreement and according to the procedure determined by NSFAS.
•The bursary is only awarded to South African citizens. The application will not be considered unless the applicant has a valid South African ID number.
•Full-cost bursaries are available to enable eligible students to complete a full teaching qualification in an area of national priority.

•The priority areas are:
*Foundation phase (ie Grades R-3): Foundation phase specialisation
*Intermediate and Senior Phase (Grades 4-9): A teaching major in one of the following:
African Languages; English Language; Mathematics; Natural Science; or Technology.
*FET phase (Grades 10-12): A teaching major in one of the following: Accounting; African Languages; Agricultural Sciences; Agricultural Technology; Civil Technology; Computer Applications Technology; Economics; Electrical Technology; Engineering Graphics and Design; English Language; Geography; Information Technology; Life Sciences; Mathematics; Mathematical Literacy; Mechanical Technology; or Physical Sciences.


 

Q: How do I submit my online study finance application?

Online study finance applications for 2018 open on 1 August and close on 31 October 2017. Apply for study finance at: click here. Please study the document "Guideline to complete online financial aid application", available at: click here carefully before applying.

Please note: You will not be able to submit your application before all required supporting documents have been uploaded. Should you be awaiting outstanding documents, please upload a note stating for example "Awaiting ID document" - only then will the system allow you to SUBMIT your application. As soon as you receive the outstanding document, please remember to upload it.

NB: If you do not click on SUBMIT before or on 31 October, you have not applied!

Q: How do I apply for the MasterCard Foundation Scholars Program at UP?

Applications open on 1 May and close on 15 September of the year preceding the year of study.

Application for the Mastercard Foundation Scholars Program can only be submitted after a candidate has been provisionally admitted to  study at the University of Pretoria. For this purpose a letter of provisional admission will be required.

Step 1

Download the hard copy of the undergraduate or postgraduate application form available at: click here

Step 2

Submit your MCFSP application from to [email protected].za (undergraduate applicants) or to [email protected] (postgraduate applicants) together with ALL supporting documents as stated on the first page of the application form.

Successful MasterCard Foundation Scholars should have a passport to enable them to apply for a visa promptly.

Please visit the ISD website at www.up.ac.za/isd for general information for international students.

Q: How do I apply for a bursary/loan?

Undergraduate achievement bursaries for new and senior students will be awarded automatically. To apply for any other UP bursary and/or loan please visit the web at: click here. Please note that you require a University of Pretoria EMPL ID (student number) to complete the form. You may apply from 1 August. The closing date is 31 October of the year preceding studies.

To apply for NSFAS assistance please visit click here. Applications for NSFAS open on 1 August and close on 30 November.

Please note: If you wish to apply for a University of Pretoria bursary or loan as well as for NSFAS, you need to apply to both, at click here and click here

Q: How do I apply for a NSFAS loan?

To apply for NSFAS assistance please visit click here. Applications for NSFAS open on 1 August and close on 30 November.

Please note: If you wish to apply for a University of Pretoria bursary or loan as well as for NSFAS, you need to apply to both, at click here and click here

Q: What are the criteria to qualify for a bursary?

The policy regarding bursaries for new undergraduate students states as follows: The awarding of bursaries is finalised on the basis of the final marks that the University receives from the Education Departments. Results obtained for papers that have been remarked are not taken into account for this purpose. For more information please visit the UP website at: click here.

Q: Where can I find a bursary form?

The form is available on the UP website at: click here.

Q: Where can I find bursary information and forms?

Bursary information as well as an online application form is available on the UP website at: click here. The online bursary application form will be active from 1 August, and you require a University of Pretoria EMPL ID (student number) to complete the form. The closing date is 31 October of the year preceding commencement of studies. Incomplete or late applications for bursaries will not be considered.

Q: How do I apply for a Fundi (formerly known as Eduloan) refund/disbursement?

Deposits are refundable only if there is no outstanding amount on the student's tuition and accommodation account.

Please ensure that your studies at UP have been cancelled officially.

Contact Fundi and inform them in writing (in the event that our communication did not reach them) that you have officially cancelled your studies at UP.

Phone the Fundi Head Office at +27 (0)11 670 6247, and claim your credit back. You need to have your ID document and banking details ready.

Q: Where can I find information on the special offer to top academic achievers?

For comprehensive information on the University of Pretoria's special offer to top academic achievers based on average percentage obtained in the final school year examination, please visit: click here.

Q: Where can I find information on sports bursaries?

A large number of bursaries are available for achievements at provincial and higher level. Applications for sports bursaries must be submitted on a prescribed form, available from the Sports Centre. The closing date for applications is 30 September of the year preceding commencement of studies.

For more information regarding sports bursaries, phone +27 (0)12 420 6060 or send an email to [email protected]

Website: click here

Q: Where do I find info on postgraduate bursaries?

Postgraduate students (SA Citizens and non-SA Citizens) are automatically considered for a UP postgraduate scholarship once they have been accepted for admission by the relevant faculty - no bursary application required. Bursary awards are subject to approval by the Research Committee of the relevant faculty and are not guaranteed.

See Postgraduate Scholarship Policy at: click here.

Q: Do international students qualify for bursaries?

The University of Pretoria considers applications for financial assistance from students who are South African citizens or permanent residents. Enrolled students with citizenship in SADC countries will be considered for UP undergraduate achievement bursaries provided they meet the criteria. Postgraduate international students are automatically considered for postgraduate UP bursaries subject to approval by the faculty's research committee and available funding. Bursary and study financing information as well as an online application form is available on the UP website at: click here 

Dates+ Expand

Q: Where can I find important dates for 2017?

The information you require on important dates for 2017 is available on the University of Pretoria web at: click here

Q: Where can I find important dates for 2018?

The information you require on important dates for 2018 is available on the University of Pretoria web at: click here

Q: What is the date of Welcome Day 2018?

Welcome Day takes place on Saturday 27 January 2018.

Information for new first-year students regarding registration and start of the academic year will be available on the UP website at: http://www.up.ac.za

Q: What is the closing date for undergraduate studies?

Please note that there are different closing dates for programmes. The dates are available on the website at: click here.

Please note that no late applications will be considered. UP will not be able to reimburse the application fee if the application is unsuccessful.

Q: When does the academic year commence?

The academic year commences in January immediately after registration and continues until November with recess periods in April, July and September. The University of Pretoria does not have a mid year/term intake unless it is for non-degree purposes.

For information regarding postgraduate intake please contact the relevant department in the respective faculty.

Q: What is the closing date for postgraduate studies?

Please contact the relevant department in the respective faculty regarding the annual closing dates for postgraduate studies. Also visit: click here.

Q: What are the closing dates for international students?

International undergraduate applicants: Please note that there are different closing dates for programmes. Refer to the website at: click here for more information on these closing dates. No late applications will be considered. UP will not be able to reimburse the application fee if the application is unsuccessful.

Postgraduates: Contact the relevant department in the respective faculty regarding the annual closing dates for postgraduate studies.

Q: What is the closing date for LLM studies?

For information regarding LLM applications and closing dates please visit the web page at: click here.

Please note that no late applications will be considered. UP will not be able to reimburse the application fee if the application is late or unsuccessful. The following documents must accompany your completed application form:

Certified academic record/s of all your previous qualifications; 
Certified degree certificate/s; 
Motivation letter; 
CV; 
Certified copy of ID document/passport

Q: What are the Winter School dates?

The Winter School dates for 2018 are 2-13 July.

Whether taking a module for the first time or repeating the module at Summer School and Winter School, the full fee for that module will be charged to your account.

If your tuition is paid for by a bursary or NSFAS or UP funding, then these modules will not be covered by this funding, and students need to ensure they can pay for them themselves before starting classes.

 

 

 

Q: What is the date of my graduation ceremony?

Information regarding the graduation ceremonies and ceremony dates are available at: click here.

Q: What are the dates of the Summer School?

The Summer School dates for 2018 are 8 - 19 January. 

Whether taking a module for the first time or repeating the module at Summer School and Winter School, the full fee for that module will be charged to your account.

If your tuition is paid for by a bursary or NSFAS or UP funding, then these modules will not be covered by this funding, and students need to ensure they can pay for them themselves before starting classes.

Q: What are the dates of the EBIT weeks?

Information regarding the Engineering weeks for 2018 is available on the website at: click here

Faculties+ Expand

Q: What does the BSportSci programme entail?

BSportSci - Faculty of Health Sciences - School of Medicine

The BSportSci degree is presented as a fulltime intramural package. This degree focuses on the study of human movement, biokinetics, and sport from the perspective of the natural sciences. This three year full-time programme comprises two specialist options, namely Biokinetics and Sport Science. The first two years of study will comprise a generic curriculum followed by all BSportSci students that includes basic and applied sciences of the human body.

At the end of the second year, selection will take place on academic merit and students will branch into either the Sport Science curriculum or the Biokinetics curriculum up until the completion of their third year of studies. The first year of internship for the Biokinetics students will run concurrently with their third year of studies. Then the Biokinetics students will proceed with the BScHons in Biokinetics running concurrently with the second year of their internship. The four-year Biokinetics programme is in line with the new regulations of the Health Professions Council of South Africa (HPCSA) for Biokinetics training which will be followed by all universities that offer this programme. The Sport Science students have the option of proceeding with the BScHons in Sport Science, enrol and complete the Post Graduate Certificate in Education (PGCE) or start working in the sporting industry.

The closing date for applications is 31 May. Selection is based on academic merit, the National Benchmark Test and the Value-added Questionnaire.

Q: Does UP offer a programme for Paramedics?

UP does not offer a programme for Paramedics.

The contact details for Lebone College of Emergency Care is:
Lebone College of Emergency Care

Co-ordinator: Geoffrey Petro

Tel: +27 (0)12 356 8000

Cell: +27 (0)82 808 7550

Address:
PO Box 26876
Gezina 0031

43 Beatrix Street
Arcadia
Pretoria

Q: Does UP offer programmes in Somatology?

UP does not offer Somatology.

The following institutions may be able to assist regarding Somatology:

University of Johannesburg, tel: +27 (0)11 489 2911

Tshwane University of Technology, tel: +27 (0) 12 382 5911

Aesthetika Brooklyn, tel: +27 (0)12 460 2360

Isa Carstens, Stellenbosch, tel: +27 (0)21 883 9777

Potchefstroom Academic, tel: +27 (0)18 294 5581, web: click here

 

Q: Does UP offer programmes in Events Management?

For information on short courses in this field visit: click here.

Events planning/management is also offered as part of a BCom (Tourism Management) degree. Careers: Managers and entrepreneurs in a wide range of tourism and related sectors. These include attraction management, accommodation management, conference management, convention and visitor bureau management, ecotourism, food service management, casino management, information centre management, meeting and event planning, recreation and leisure management, tour company management, tourism education, travel agency management, destination marketing, tourism research and tourism development

Q: Does UP offer Aviation Training?

The University of Pretoria does not offer courses in aviation.

For information on Aviation Training please contact Cranfield Aviation Training:

Website: click here
Email: [email protected]
Tel: +27 (0)11 708 2588/98
Fax: +27 (0)86 672 6431

Q: Does UP offer Distance Education?

The Faculty of Education has developed a world-class programme for distance education, ie a BEd (Honours) degree in Education Management, Law and Policy. For more information please visit: click here.

Q: Can I study Astrophysics at UP?

UP does not offer a course in Astrophysics.

For information on Astrophysics and Space Science please visit the National Astrophysics and Space Science Programme office: click here
Email: [email protected]
Tel: +27 (0)21 650 2346
Location: Department of Mathematics & Applied Mathematics, University of Cape Town
 

Q: Does UP offer short courses/certificates?

 

Training Solutions at the University of Pretoria ([email protected]) offers the best possible Training Solutions to organisations and individuals through career-focused short courses that provide proactive, relevant responses to the skills development needs identified in various industry sectors, places of work, communities, the country, and beyond. Already having made a significant impact on the careers of more than 320 000 individuals from across the globe, we are taking our commitment to lifelong learning even further. For more information regarding a short course or a certificate please visit: click here or contact: +27 (0)12 434 2500 or email: [email protected]

 

 

Q: How and when do I apply for the CTA?

The information and application form for CTA - Certificate in the Theory of Accountancy - is available on the UP website at: click here.

Q: Where can I obtain information on the BCMP?

For more information regarding the BCMP (Bachelor of Clinical Medical Practice) programme please visit: click here.

Q: Can I study Debt Counselling at UP?

For information regarding the Debt Counselling Course offered by the Law Clinic please contact:

Aniki Grobbelaar 
Tel: +27 (0)12 420 5910
Fax: +27 (0)86 607 6769
Email: [email protected]

Fees+ Expand

Q: What is the cost of adding or discontinuing modules?

Please visit: click here for comprehensive information on the financial implications of adding or discontinuing modules as well as discontinuing your entire programme.

Q: What is the cost of discontinuing my entire programme?

Please visit: click here for comprehensive information on the financial implications of adding or discontinuing modules as well as discontinuing your entire programme.

Q: What is the registration fee for postgraduate students for 2018?

Please visit: click here for the required initial payment for postgraduate registration and re-registration.

In order to facilitate registration, you are requested to make all initial payments (internet transfers or direct payment into the University's bank account) at least FIVE days before the scheduled registration date to allow for processing time.

If you are a bursary holder, you are required to provide the Student Accounts Division in the Student Service Centre with a confirmation letter from your sponsor/bursar at least FIVE days prior to registration. If this is not done, you will have to pay the registration fee before registration.

Cash payment at a cashier in the Student Service Centre should be done at least TWO days prior to registration.

For more information please visit: click here

Q: What is the registration fee for undergraduate students for 2018?

Please visit: click here for information on the required first payments in respect of tuition fees and/or residence fees payable before registration.

In order to facilitate registration, you are requested to make all initial payments (internet transfers or direct payment into the University's bank account) at least FIVE days before the scheduled registration date to allow for processing time.

If you are a bursary holder, you are required to provide the Student Accounts Division in the Student Service Centre with a confirmation letter from your sponsor/bursar at least FIVE days prior to registration. If this is not done, you will have to pay the registration fee before registration.

Cash payment at a cashier in the Student Service Centre should be done at least TWO days prior to registration. Please note that queues at the cashiers during the registration period can be very long. Please pay as early as possible to ensure that your registration runs smoothly.

At registration you may be required to present your proof of payment (eg bank deposit slip or official University receipt).

For more information please visit: click here

 

Q: How do I apply for a refund/disbursement?

Please complete the application for a refund form, available at: click here and email or fax it to Ms Liza Schutte. Fax number: +27 (0)12 420 5117, email: [email protected] You may also complete the form at the Refunds Counter in the Student Service Centre. Comprehensive information is available on the UP web at: click here.

Q: When are my fees to be paid?

University fees are payable in advance. However, it is acceptable to pay fees as follows: Registration fee within 30 days of date of the admissions letter; 50% of fees account before 30 April of the following year and the full (100%) amount of the fees account before 31 July. For more information please click here.

Q: What are tuition fees for international students?

International students will be levied tuition fees amounting to double that of South African citizens if the student originates from a country other than the SADC countries; and the course of study of the student is not towards a research Masters or Doctoral degree.

In addition to tuition and accommodation fees all international students have to pay an administration levy before or during registration.

From 2016 international students will be required -

* to pay a new flat rate initial registration fee BEFORE registration
* to pay 80% of their full student account by 30 April and the remainder by 31 July.

For comprehensive information please visit: click here  

Q: How/where can I pay the application fee?

The application fee of R300 / USD30 can be paid as follows:

*  On the online application system you may pay the R300 / USD30 application fee by credit card OR upload a proof of payment made at Standard Bank, Account Number 012602604 (using the online application number sent to you via email, format T1234567) and submit it together with your online application form. 

*  Application fees are waived for students who apply for studies at the University of Pretoria if your household income is lower than or equal to R150 000 per annum. Online applicants are required to upload proof of income documents (Option 3 below the Payment Step). Please note that these documents will be verified.

Please note that the application fee is a handling fee and is not refundable.

 

Q: How do I make an arrangement for outstanding fees?

Arrangements for outstanding fees can only be made in the following manner.

You will need to supply us with the following:

1 -  Proof of a signed debit order to pay the outstanding fees monthly

• Made at your bank in favour of the University of Pretoria

• Last instalment no later than the end of July

• Our bank details:  ABSA bank, Hatfield, branch code 632005, account number 214 00 000 54

• As reference, please use the 8-digit student number only

2 -  Financial arrangement form completed in full

If there is no bursary/loan granted for the new study year, the debit order should include the cost of study for the new study year.

Only after receiving both documents, will we be able to consider lifting the block for registration.

Also note that accounts are payable as follows - 50% (half) of the account by the end of April and the full account settled by the end of July.

In order to speed up the process, please submit the abovementioned documents to Student Accounts, Student Service Centre or, should that not be possible, email to [email protected]  or fax to +27 (0)12 420 5117 only.

Q: Will UP refund me if I do not register?

Please visit: click here for information on arrangements if you have already paid the initial fee, but for whatever reason do not register for the programme.

 

Q: How do I qualify for a rebate?

A 2,5% rebate on levies regarding tuition fees, study material, copyright, computer usage, accommodation and meals is granted whenever the total levy exceeds R1 800 and the student's account is settled in full by 30 April. For more information please visit: click here.

Please Note:

Due to bank charges, payments made via the online credit card payment facility will not qualify for 2.5% discount. Only payments made via EFT, direct bank payments and at official University of Pretoria cashiers (using cash or cards) will qualify for 2.5% discount when settling the student account in full by 30 April. 

Q: Do we qualify for family rebate?

Written application for a rebate on tuition fees whenever two or more members of the same family are simultaneously registered at the University of Pretoria for a degree or a diploma programme can be submitted to the Student Service Centre annually before 30 March. No rebate is granted with respect to accommodation fees or levies with regard to study material, copyright and computer usage. The extent of the rebate is as follows -

This amounts to R2 500 maximum per student for 2 or more students. If the account is less than R2 500, then only the account amount is rebated.

Please visit the UP web at: click here for more information in this regard.

The form is available at: click here. Fax the form to: +27 (0)12 420 5117 or email it to: [email protected]

Q: Can I write exams if I have outstanding fees?

You will be permitted to write the exam although your tuition fees have not been paid in full. Please note that your exam results will be withheld.

Q: How are postgraduate tuition fees levied?

Tuition fees for postgraduate studies are levied for the programme as a whole or per individual subject course (coursework programmes). The full fee will be levied for the first year in cases where tuition fees are levied for the programme as a whole. Should additional years of study be necessary to complete the programme, a re-registration levy is payable for each year. Click here.
General+ Expand

Q: How do I use the JuniorTukkie APP?

The JuniorTukkie office is excited to offer you access to our new communication application, the JuniorTukkie APP.

Our NEW JuniorTukkie APP supports learners from Grade 9 to 12, prospective and current students, parents and staff. On the JT APP you will read inspiring stories and receive important study information, view photographs and videos and read a range of relevant articles that will empower you to make responsible study and career choices. The JT APP also provides answers on a range of questions you might have.

Comprehensive information is available at: click here

Q: What is Domicilium Citandi et Executandi?

Often referred to simply as domicilium or domicile. This is the address for service and delivery of documents and summons. The choice of domicilium should not be taken lightly. Once it has been selected, letters and notices can be served on this address and you will be deemed to have received them, even if you did not in fact do so. It must be a physical address; NOT a postal address.

Q: Which countries form part of the SADC countries?

Angola, Botswana, DR Congo, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Swaziland, Tanzania, Zambia, Zimbabwe

Q: What are the contact details of Bookmark?

Contact details for Bookmark bookshop on the Hatfield Campus:
Telephone: +27 (0)12 362 4420
Fax: +27 (0)12 362 4429
Email: [email protected]
Website: click here
Location: Student Centre, University of Pretoria, Lynnwood Road, Hatfield, 0083.
Office hours: Monday - Friday 08:00 - 17:00, Saturday 08:00 - 13:00

Contact details for Bookmark bookshop on the Groenkloof Campus:
Telephone: +27 (0)12 420 5684
Fax: +27 (0)12 420 5088
Location: Normaal Hall, Faculty of Education, Leyds Street, Groenkloof, 0001

Contact details for Bookmark bookshop on the Mamelodi Campus:
Telephone: +27 (0)12 842 3553
Location: Administration Building, Mamelodi Campus

Contact details for Bookmark bookshop on the Prinshof Campus:
Telephone: +27 (0)12 354 2217
Fax: +27 (0)866 239 039
Location: Faculty of Health Sciences, Faculty Building, Room 2-6, 31 Bophelo Road, Gezina, 0001

Q: How can I obtain a Fundi Card (formerly Eduxtras Card)?

This bursary fund administration solution is presented to you in the form of an easy-to-use card. Your Fundi card gives you easy access to your bursary funds which are loaded into pockets for accommodation, books, study-related equipment, food and tuition (or customised pockets, depending on what your bursar specified).

Contact details: Fundi Office
Tuks Student Centre
Room 1-13
Tel: +27 (0)86 055 5544
Website: click here

Q: Can I have packages delivered to me at UP?

Please contact the postal division in the Administration Building. They will accept the delivery on your behalf.

Contact details:
Tel: +27 (0)12 420 4421
Address: Room 2-59, Administration Building, Hatfield Campus

Q: How do I book a campus tour?

Please phone: +27 (0)12 420 5155 or email: [email protected] to book a Campus Tour.

Tours are presented in English and Afrikaans at R75 per hour per guide.

More information is available at: click here

 

Q: Why does UP not post documents to bursar/parents?

Documentation from the University of Pretoria is only posted to the permanent postal address of the student on the system. It is the responsibility of the student to forward documentation to any other person or institution who may need to receive such documents.

Q: In which format may I email documents to UP?

Attachments must preferably be sent in TIF format. PDF or JPEG will also be accepted, but unfortunately we will not be able to accept Bitmap attachments.

Q: Please change my email address on your system.

The email address of an enrolled student and Alumni can not be changed by a staff member of the University of Pretoria. This must be done by students and Alumni themselves on the UP Portal.

When a student registers, an email address is automatically created for him/her. The email address will always be: [email protected] (small letter "u" before student number), and the password will be the ID number of the student. You will have to create an alias to redirect your emails if you prefer it not to be sent to the Tuks address. To create an alias to redirect your mail, you must log onto the Portal. Follow the email settings link - there is a help file to assist.

If you require assistance in this regard, please contact IT Help Desk at: +27 (0)12 420 3837 or send an email to: [email protected]

Q: Where can I find a dental practice?

You are welcome to contact the School of Dentistry at +27 (0)12 319 2212/2619 for appointments and further information.

IT+ Expand

Q: Where can I find information on TuksPrint?

Students can now register for TuksPrint via the UP Portal. Comprehensive information is available at: click here

Q: What username and password must I use?

If you are a first time user of the UP Portal, click here, click on New User and enter your EMPL ID (student number) (u00000000) as Username. Type in your ID/passport number and click on Proceed.

Please visit: click here for step-by-step instructions on how to set up your UP Portal password.
 

Q: I need information on WiFi coverage at UP.

All registered students have free access and use of the Internet on all campuses and residences. The University foresees expanded WiFi coverage and provision to communal and departmental venues to meet specific operational needs. Various UP Wireless Internet hotspots provide wireless coverage to identified indoor and outdoor areas on all campuses.

Email: [email protected]
Website: click here 

Contact information and connectivity support

Staff members and visitors:
ITS Helpdesk: +27 (0)12 420 3051
Email: [email protected]

Students: Student ITS Helpdesk:+27 (0)12 420 3837
Email: [email protected]

Q: Where can I find UP's IT policies?

Comprehensive information on UP Policies and South African legislation for all UP network and other electronic resources users is available at: click here.
International+ Expand

Q: I need information for international students.

The information you require is available at: click here.

Q: What documents must undergraduate international students submit?

A full or Foreign Conditional Exemption Certificate is a prerequisite for all students who want to enrol for undergraduate studies at the University of Pretoria. This certificate can only be obtained from Universities South Africa. To obtain this endorsement or certificate, you have to contact Universities South Africa directly.

Email: [email protected]
Web: http://mb.usaf.ac.za/
Telephone: +27 (0)10 591 4401/2
Fax: +27 (0)86 680 5727

Physical Address:
1st floor, Block E, Hadefields Office Park
1267 Pretorius Street, Hatfield, Pretoria

 

Q: Are UP qualifications recognised internationally?

Yes, the University of Pretoria's qualifications are recognised internationally.

Q: What documents must postgraduate international students submit?


Certified copies of all degree and diploma certificates that have already been evaluated by the South African Qualifications Authority (SAQA) should accompany applications. Such an evaluation might take quite long to process and is therefore the first step in the application procedure. Enquiries about evaluations and the requisite fee can be sent to:

SAQA 
Postnet Suite 248 
Private Bag X06 
WATERKLOOF 
0145 
South Africa 
Tel: +27 (0)12 431 5070
Email: [email protected] 
Website: click here  

 

Q: How do I apply for a Study Permit?

Comprehensive information on the requirements for application for a study permit is available at: click here.

Q: Which medical aid should I join?

All non-South African citizens, including students who are citizens from SADC countries, need to comply with the visa regulation as determined by the Immigration Act, Act 19 of 2004.

Regulation 10(1) (i) provides the following: An applicant for study permit is required to provide proof of medical aid cover with a medical scheme registered in terms of the Medical Schemes Act, Act 131 of 1998, recognised in the Republic.

Although you may, with some other international insurance or medical product, secure a study permit from a South African visa issuing authority, the University of Pretoria, in accordance with the Immigration Act, does not recognise such medical cover for registration purposes.

Please note: Students from neighbouring countries, who were previously able to register with their own government's medical cover, ie Swazimed, Namibhealth, Mars, etc will no longer be able to register on these medical schemes.  Only South African medical cover will be recognised from now on.

The University requires that the medical aid cover should be valid for the full academic year that students register for - January to 31 December.

Non-South African citizens must join one of the Medical Schemes stated below:

Momentum Health (Ingwe option): 
Membership fees are payable in advance from January to December annually. 
Tel: +27 (0)12 671 8749 (Centurion office) or +27 (0)86 010 2493   
Email: [email protected] 
Website: click here

BestMed Medical Scheme (Blueprint Student option): 
Membership fees are payable in advance from January to December annually. 
Tel: +27 (0)12 339 9800 or +27 (0)86 000 2378 or 086000BEST 
Fax: +27 (0)12 323 4106 or +27 (0)12 339 9900 
Email: [email protected] 
Website: click here

 

Q: Where can I find International scholarships info?

For information on International Scholarships, please visit: click here.

Q: Must I apply for a work permit?

Non-South African citizens with study permits do not need any additional permission/endorsement to work as long as the appointment does not exceed 20 working hours per week. They can be appointed in any type of position and are not limited to student work only.

Q: Does UP have partner institutions abroad?

The University of Pretoria is widely recognised for its high standards in research and teaching and is committed to maintaining these standards. Enquiries regarding partner institutions abroad can be made at:

Email: [email protected]
Tel: +27 (0)12 420 3528

Q: How do I apply for a visa?

Please visit: click here and click here for comprehensive information.

Online Application System: Study Application Fee+ Expand

Q: My credit card payment was rejected. What now?

The SETCOM payment page should have given you an error message. When you close the credit card payment window and return to the UP page, you need to click the "refresh payment status" button. If the payment status still shows as "Not paid" or "Credit Card Payment initiated - but not yet complete", you can start the credit card payment again.

Q: Can I apply online without a credit card?

Please note: You do not need a credit card to apply online. Alternatively you may upload a scanned PDF copy of your proof of payment (using the online application ID sent to you via email, format T1234567) and submit this together with your online application.

Q: Does UP need proof credit card payment?

No, uploading proof of payment is NOT required under these circumstances. Since your credit card payment was made via the online application website, records of your payment do exist against this study application reference.

Q: I paid by credit card. Payment status incorrect.

If you have entered your credit card details, have been advised that the payment was successful and have printed a proof of credit card payment, but the status on the UP page still indicates "Not paid" or "Credit Card Payment initiated - but not yet complete", click the "refresh payment status" button. If this does not update the status immediately, then the status update may be delayed due to background processes not completing immediately. Exit the application and return a while later to check (refresh) the status again.

Q: Can I attempt another credit card payment?

If you think something went wrong with your credit card payment and no payment was made, you can initiate another credit card payment process. Click on the "make online payment" button. You may receive a warning message indicating that your prior payment attempt is potentially incomplete, but you can choose to nonetheless proceed to the payment gateway. (If technical issues result in a double payment being received from you for this study application, please inform UP so that we can arrange reimbursement to one of the payment credit cards.)

Q: Payment status incorrect (non-credit card payment)

If the status indicates " Paid (Pending Document Verification)", all is fine, and you can proceed to the step where you "Submit" your application. This status simply means that the authenticity of your "proof of payment" will only be validated by UP staff at a later stage. If, despite having uploaded a proof of payment document, the status still indicates "Not paid", click the "verify" button. This should update the overall payment status if a proof of payment document is correctly uploaded. If clicking here fails to update the status, something may have gone wrong with the document upload process. Delete the uploaded proof of payment document, and try uploading it again.

Q: I have lost connection to the payment gateway.

If you have entered your credit card details but appear to have lost connection to the payment gateway and the status on the UP page still indicates "Not paid" or "Credit Card Payment initiated - but not yet complete", do the following: Click the "refresh payment status" button. If this does not update the status immediately, then the status update may be delayed due to background processes not completing - or because the payment actually did not go through. Exit the application and return a while later to check the status again. If the status is still not updated, please send an email to [email protected] providing your Application ID and date/time of the credit card transaction.

Q: Online application: Is credit card payment secure?

Yes, UP does not store any credit card details that you enter. Payment is made through a secure third-party payment mechanism. See click here.

Q: I experience credit card payment problems.

If you have tried repeatedly to make payment using a credit card payment, but these payments have not been processed, you can switch to the other method, i.e. make payment via a different (non-credit card) channel and then upload proof of that payment. Click the second option "I wish to upload proof of having already paid my application fee", and then do the necessary upload of your proof of payment. (You may receive warnings that you earlier started the process of doing a credit card payment, but you will be permitted to proceed to the document upload option.)
Policy+ Expand

Q: Where can I find UP's Whistle-Blowers Policy?

The University of Pretoria's Whistle-Blowers Policy is available at: click here

Q: What is whistle-blowing?

Whistle-blowing is the reporting of something which is illegal, wrong or unethical.

Q: Who may blow the whistle at UP?

Any staff member, student or prospective student, parent of student or prospective student, supplier or member of the public can blow the whistle.

Q: Which types of concerns may be reported by a whistle-blower?

Concerns that may be reported include fraud, theft, corruption, conflict of interest, abuse of UP resources, non-compliance with UP policies and similar conduct.

Q: Will my identity be protected if I blow the whistle at UP?

Yes, the UP Whistle-Blowers Policy and the Protected Disclosures Act protect the identity of the bona-fide whistle-blower who requests to be anonymous, unless the complaint is proven to be malicious.

Q: How do I report a whistle-blowing concern to UP?

The following communication channels are available for reporting a whistle-blowing concern to the university:

• A toll-free telephone number: +27 (0)800 200 651
• A toll-free fax number: +27 (0)800 200 796
• A secure email address: [email protected]
• A free-post address: BNT 371, PO Box 14671, Sinoville, 0129

Q: What is the language policy of the Faculty of Health Sciences?

At the Faculty of Health Sciences the language policy is flexible to accommodate undergraduate students in English and/or Afrikaans. For further information please visit: click here.

Q: Where can I find UP's language policy?

From 1 January 2019 English will be the language of teaching and learning for all first-year programmes. The only exception is where students are studying other languages and in programmes with profession-specific language outcomes, subject to approval by Senate. English will also be the language of official communication and administration on all campuses and in residences. Where requested and feasible, administrative services may be provided in other South African languages.

Students who registered prior to 2019, including those who registered in 2018 for the first time, will continue to receive lectures, tutorials, study guides and assessment material (question papers, assignments and the like) in Afrikaans for those programmes which were offered in Afrikaans at the time of enrolment, provided that the class size remains practically feasible and it is academically justifiable. 

Where assessment and question papers are set in Afrikaans, currently enrolled students will also be allowed to answer in Afrikaans.

Q: Where can I find UP's electronic communications policy?

The University of Pretoria's Electronic Communications Policy is available at: click here.
Registration+ Expand

Q: Where can I find information on 2017 registration?

Comprehensive information on the registration process, including registration schedules, is available at: click here

Students can register remotely between 07:30 and 16:00 daily, only during scheduled times (according to the registration schedules) with assistance from the telephonic Registration Help Service (+27 (0)12 420 5347), if required.

Q: Where can I find information on welcoming and registration?

Information for new first year students regarding welcoming, registration and start of the academic year is available on the UP website at: click here.

Q: May I register for two programmes concurrently?

With the permission of the Dean/Deans concerned, a student may register for a degree, diploma or certificate and another degree, diploma or certificate, whether undergraduate or postgraduate, simultaneously, subject to the regulations applicable to the programmes in question and to any other stipulations the Dean/Deans may prescribe on the condition that there shall be no overlap in the course content of the first degree, diploma or certificate and the second degree, diploma or certificate. Such a concession may be withdrawn by the Dean/Deans concerned if the student does not perform satisfactorily.

Q: Should registered students complete an application form?

You will register online for next year. If you are a registered student at the University of Pretoria you do not complete a new application form for each year.

Q: Where can I obtain a proof of registration?

Once you have registered, the Proof of Registration will be emailed to your Tuks email address, eg [email protected], or you can download and print/reprint it on the UP Portal from the Student Centre.
Student and Graduate jobs+ Expand

Q: Who will receive assistance from Career Services?

All registered UP students as well as Alumni up to three years after graduation will be assisted. Please visit our web page at: click here

Q: Which services are offered by Career Services?

Career Services offers the following services:

  • CV and cover letter writing tips
  • Mock interviews
  • Psychometric assessment information
  • Job application assistance

Please visit our web page at: click here

Q: How do I book for a CV and cover letter writing session?

Students may send an email to [email protected] or [email protected] or [email protected] to request an appointment. Students may request a CV template and must bring a drafted CV with to the appointment.

Q: How do I book a mock interview?

Students may send an email to [email protected] or [email protected] or [email protected] to request an appointment. Students must include details of the specific job they have applied for to enable Career Services to prepare for assistance for the specific job interview.

Q: How do I register to receive notifications on student and graduate jobs?

All students and alumni who wish to receive notifications on job opportunities need to register with Career Services. In order to register you have to visit Career Services at the Old Chemistry Building, Room 1.5.2. Office hours: Monday to Friday 08:00 - 16:00.

Q: How do I search for vacancies?

In order to receive job alerts and or other employment related notifications please login to your Student Portal and go to TuksCareers.

Q: Who is eligible to work at Career Services Career Fairs?

Only registered postgraduate students may work full day during Career Fairs. Senior students (from the second year of studies onwards) may assist for a maximum of 4 hours per day during promotions.

Q: Who is eligible to receive resources and publications such as Grad-X, the Graduate Career Guide and Careers SA?

Only final-year students and postgraduate students may request these publications.

Q: Where can I obtain information on on-campus recruitment events?

The yearly calendar is available at: click here

Q: Does Career Services find jobs for students?

No, Career Services does not find jobs for students. Career Services does however advertise on behalf of UP Departments as well as external companies that request us to advertise vacant positions.

Support+ Expand

Q: How do I contact Student Affairs?

Please contact Student Affairs telephonically at +27 (0)12 420 2371.

For more information, please visit the UP web page: click here

Q: What types of support does UP offer to students?

Comprehensive information is available at: click here.

We offer -
  • Courses on study methods
  • Reading skills
  • Conflict management
  • Dealing with stress and depression
  • Life skills training
  • Relationship problems
  • Time management
  • Career planning
  • Communication skills
  • Aptitude, interest and career tests
  • Healthcare services
  • Support for students with special needs or disabilities.