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Resolving student problems: Communication channels

Communication Channels to resolve student problems: Academic Issues

The Student/Class Representative reports the academic issue to the either the Lecturer, Head of Department or the Dean of the Faculty or the Director: Student Affairs, who will escalate the issue to the Vice-Principal or Registrar.

Alternatively, the Student/Class Representative can report the issue to the SRC Representative, who in turn will escalate the issue to the Director: Student Affairs, from where it will be resolved by the Vice-Principal or Registrar.

Communication Channels to resolve student problems: Non-academic Issues 

The Student reports the issue to the SRC Representative who will escalate the issue to the Director: Student Affairs from where it will be resolved by the Vice-Principal or Registrar.

Alternatively, the Student can report the issue to the Director: Student Affairs and the issue will be resolved by the Vice-Principal or Registrar.


The information published here is subject to change and may be amended after the publication of this information. The General Regulations (G Regulations) apply to all faculties of the University of Pretoria. It is expected of each student to familiarise himself or herself well with these regulations as well as with the information contained in the General Rules section. Ignorance concerning these regulations and rules will not be accepted as an excuse for any transgression.

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