This module provides an overview of the fundamentals of marketing by considering the exchange process, customer value, marketing research and the development of a marketing plan. It also addresses the marketing mix elements with specific focus on the seven service marketing elements namely the service product, physical evidence, people, process, distribution, pricing and integrated marketing communication.
Faculty of Engineering, Built Environment and Information Technology
3 lectures per week
Language of tuition
Separate classes for Afrikaans and English
Period of presentation
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