New medical service supplier: ER24

Posted on July 19, 2018

ER24 has been appointed as a service provider in the case of medical emergencies on all UP campuses with effect from 1 July 2018.

All students, staff members, contractors and visitors will be assisted by ER24 in the event of a medical emergency on any UP campus.

Services rendered by ER24 include the following:

  • rapid response vehicle and/or ambulance,
  • on-scene stabilisation, and
  • road transportation to closest and/or most appropriate medical facility.

All medical emergencies must be reported to the Department of Security Services Operational Management Centre at 012 420 2310/2760 or the UP Crisis Line at 0800 0064 28.

When calling the Operational Management Centre or the UP Operational Manager please provide the following information:

  • your name and telephone number,
  • a brief description of the medical emergency, and
  • the address or location of the medical emergency.


- Author Department of Security

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