Supply chain processes 781

Module code BLK 781
Qualification Postgraduate
Faculty Faculty of Engineering, Built Environment and Information Technology
Module content

A key objective of supply chain management is to develop competiveness and achieve a market advantage through the implementation of cross-functional processes as the mechanism to coordinate internal and external activities.
The course aims to create an understanding of the importance of integrating key supply chain business processes and to develop the ability to analyse and implement such processes across functional and corporate silos. Standardised process definitions and practices, including strategic and operational sub-processes and key performance measurements, are considered.
Course outline:
• Customer Relationship Management Process
• Supplier Relationship Management Process
• Customer Service Management Process
• Demand Management Process
• Order fulfilment Process
• Manufacturing Flow Management (Planning and Control) Process
• Product Development and Commercialisation Process
• Returns Management Process
• Assessment of Supply Chain Management (SCM) Processes
• Implementing and Sustaining SCM Processes
• Supply Chain Mapping Approaches
• Supply Chain Performance Measurement

Module credits 16.00
Prerequisites No prerequisites.
Contact time 24 contact hours
Language of tuition English
Academic organisation Industrial and Systems Eng
Period of presentation Semester 1 or Semester 2

The information published here is subject to change and may be amended after the publication of this information. The General Regulations (G Regulations) apply to all faculties of the University of Pretoria. It is expected of students to familiarise themselves well with these regulations as well as with the information contained in the General Rules section. Ignorance concerning these regulations and rules will not be accepted as an excuse for any transgression.

Copyright © University of Pretoria 2024. All rights reserved.

FAQ's Email Us Virtual Campus Share Cookie Preferences