The purpose of this policy is to set out clearly the route that should be followed by staff, students, researchers, service providers and contractors in escalating issues, concerns and complaints to Senior Management and the Executive of the University of Pretoria.

This policy should be read in conjunction with any additional or separate policies, regulations and guidelines which are aimed at or otherwise provide for the addressing of reportable events or circumstances and, where applicable, the escalation or reporting of such events or circumstances to the appropriate level of University management or a competent regulatory authority. In so far as any such additional or separate policies, regulations or guidelines contradict this policy, the determinations of the former shall prevail.

To read the policy document, refer to the attachment below.