Authentication suite downtime

Posted on March 29, 2018

Authentication suite downtime

Areas involved: ALL CAMPUSES

Date and time: Thursday, 29 March 2018, 20:00 to 23:00

A software upgrade is required in respect of certain components of UP's Single Sign-on and Password Self-service solutions. This upgrade is scheduled for Thursday, 29 March from 20:00 till 23:00.

Please note that during the abovementioned time, users will not be able to sign on to most of UP's enterprise systems, including the UP Portal (and all systems that are accessed via the UP Portal); and the UP library systems. However, sign-on to UP's WiFi network will not be affected. 

Functionalities of Password Self-service, such as the ability to change your UP Portal password, will also not be available during this time.

Please contact the ITS Helpdesk at 012 420 3051 if you have any questions in this regard.

Kind regards
Xolani Hadebe
IT Director and CIO
Information Technology Services
University of Pretoria
- Author Xolani Hadebe

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