Students can register online from 16 December 2023. You will only be able to register if you have paid and submitted your contract. Take note of the following important dates:

• Registration Call Centre supports opens 04 Jan until 16 Feb 2024
• Online registration opens for new first-years 25 Jan until 01 March 2024
• Hillcrest in-person registration support opens 25 Jan until 16 Feb 2024                                  

Please see information herewith. Students who require assistance with registration, submission of enrolment contracts, student cards, residences, financial matters, immigration clearance and general enquiries may contact +27 (0)12 420 3111 or send an email to: [email protected]. Operational hours will be from 08:00 to 16:00 on weekdays.

We encourage you to register online. A telephonic registration help service is available to students from 05 January 2022 at +27 (0)12 420 5347. Should the registration help service experience high call volumes, please send an email to [email protected]. Please note that you will only be able to access the Groenkloof Campus if you have a student card.

Information about registration:

How to register Click Here

How to complete your online contract Click here

How to activate your University of Pretoria portal password Click here

• Registration Process and Timelines

To access Undergraduate progrmmame information Click here

To access Postgraduate programme information Click here   

To  access Student information guide click here

Information about funding opportunities:

ALWAYS include your student number in all your communication to UP

• Bursary Payouts contacts: [email protected] Please use the online payout system on the UP Portal (UP Student Self-Service)

• Refunds: Please use the online refund system on the UP Portal (UP Student Self-Service). Please note that this is for own payments only.

•  Accounts and external bursary enquiries contacts:  [email protected]  (Financial arrangements and financial holds)

• NSFAS, UP Financial Aid & UP Loans contacts:  [email protected] or [email protected]

• LGF enquiries contacts:  [email protected]

• Discontinuations/Termination of studies contacts: [email protected]

• Payments: For payments made to UP and not reflecting, please forward proof of payment to:  [email protected]

• NMFC contacts: [email protected] or [email protected]

• International enquiries and unblocking contacts: [email protected]

• General enquiries: [email protected]

• NRF funding issues, please contact: [email protected]

• Laptop issues contacts: [email protected]

• Payment arrangements contact: https://www.up.ac.za/student-fees/article/2735955/payment-arrangements

• How to view your accounts: https://www.up.ac.za/student-fees/article/2735975/statement-of-account

• Banking details: https://www.up.ac.za/student-fees/article/2735940/up-bank-details