Operations Management

All value in society is generated by transforming one set of things into other different things. Without such transformations, there would be no wealth creation and no rationale for business. production involves transformation of raw material (input) into desired product or service (output) by adding economic value.

Operations management is the design and management of transformation processes used to convert inputs into outputs that customers want and are willing to pay for. It concerns the management of production systems. Production and Operations Management is about applying business organisation and management concepts in creation of goods and services that meet the needs of customers.

Our research aims to tackle industry and society’s challenges in a world that increasingly merges technology with humanity. Working with students we are eager to solve problems for the present and for the future. Using a holistic approach, we address today’s most pressing operational challenges (strategic issues of designing operations and tactical issues of executing processes) to make things work better, faster and cheaper. Through projects and research, students and the team work toward innovative solutions to motivate lasting change and business impact. The research program in Operations Management aims to train students to develop scientific solutions to the problems currently being faced by operations. It trains students to apply empirical techniques and theoretical analysis to advance our understanding of how work and processes are, or should be, organised and managed. A wide variety of research methods are employed.

Research in Operations Management covers a broad range of topics as found in (but not limited to):
  • Manufacturing and Service operations
  • Strategic and International operations
  • Logistics and Supply chain management
  • Inventory control and management
  • Project Management and Scheduling
  • New product development and Quality management
Study Leaders
Prof Hilda Chikwanda
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Dr Getnet Fanta
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- Author Christopher Njaravani

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