1. If you are not getting a response when you click on the 2025 row then it is probably that you/your device changed some of your "My Preferences" in Peoplesoft.
- Sign onto PeopleSoft
- On the right next to the house icon - click on those three dots
- Then select My Preferences
- Change Accessibility Layout - must be Screen Reader Mode OFF (yours is probably set to ON)
- Sign out and then back in again and try again.
2. If you are battling to upload a document or re-load a new document.
- Make sure of the following:
- the doc is a .pdf
- there are no strange characters in the name (% & # * etc)
- there are no full stops "." in the name - eg T.M.banking.details.pdf The ONLY . that may be in the name is between the name and .pdf
- the name must not be too long. Make it short. eg student number + bank 12345678_bank.pdf
Please contact the Financial Aid office at the SSC for assistance.
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