Contact us


Located next to the Student Centre and opposite Tukkiewerf Entrance

Tel: 012 420 2333
Office Hours: 07:30 - 15:30

Email address for enquieries regarding our service: [email protected]

How to make an appointment on Hatfield?

New Clients

  • Please come in for a short screening session on a Monday, Wednesday or Friday from 08:00-12:30; OR on Tuesday and Thursdays from 10:00-15:00.
  • There may be slight changes to the times on a particular day, but generally we keep to these time-slots
  • Clients are seen for an initial 30 minute consultation to listen to the nature of the prblem and to assess how we can help.
  • You will then be booked with one of the psychologists, if need be.
  • You could alternatively be referred to a more appropriate service provider, such as a doctor or other professional. 
  • We see 10 new clients per day...try to be early!

Already existing clients

Your allocated psychologist will arrange a follow up session for you that suits your timetable


Did you know?

You can find us on all the UP campuses


Letlotlo Building Room 1-28, Tel : 012 420 6240

  • Contact Ms Ronél du Toit (Counselling Psychologist) to schedule and an appointment on Mondays or Wednesdays.
  • Contact Ms Alexandra Norton (Counselling Psychologist) to schedule an appointment on Tuesdays or Thursdays.   
  • For direct contact details, please consult the information poster on the door of the Student Counselling Office, accross form Ed's Cafe in the Letlotlo Building. 

Tshwelopele Building Rm 3-12

  • Tuesdays and Thursdays 08:00-18:00
  • The sessional consultant is Mr Sikander Kalla (Clinical Psychologist)
  • To make an appointment:
    • Send email to [email protected] 
    • Alternatively go to the office next to the Student Health Clinic and book your appointment


  • Students can access a Psychologist directly by presenting at the Itsoseng Clinic in the Administrative / Academic Building, Ground Floor 
  • Ask for Mr Rico Visser (Manager) or
  • Ms Nthabiseng Ramothwala (Counselling Psychologist) - available on Tuesday aftenoons and all of Thursday
  • Tel: 012 842-3515
  • Email: [email protected] 
  • Clinic Hours: Mon-Thurs: 09h00-16H00


Student Health Clinic

  • Tuesdays and Thursdays 08:00-18:00
  • Ms Bendoline Holtzhausen (Counselling Psychologist)
  • Contact her at [email protected] for an appointment and she will reply during office hours. 

Did you Know?

There is a Crisis Service Available on all Campuses 

  • For 24 hour assistance

  • Psychological emergency

  • Gender Based Violence 

  • Other Trauma

Please phone UP Careline 0800 747 747 

  • This is a 24hour telephone counselling service
  • You can also SMS 31393 for a call back
  • Please use this number for psychological emergencies and the reporting of gender based violence

For 24 hr Security Services and physical emergencies / assistance

  • UP Security Services 0800 006 428 / 012 420 2310
  • This number is on the back of your student card


Other important contact information

Published by Hanle Kirkcaldy

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