Contact us

Contact the IT Helpdesk for assistance on IT related issues only

Contact the IT Helpdesk on +27 12 420 3051
An automated telephone system will assist to connect you with an agent as soon as possible.
After hours emergency IT support procedure: Phone +27 12 420 2310 - Ask for IT assistance.

Service Management Automation address: https://upnet.up.ac.za/SRC/

For student IT related queries, please contact

012 420 3837/ 3051

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Postal Address:
University of Pretoria
Private Bag x 20
Hatfield
0028

Student Service Centre (for Contact students):
Contact Centre - Telephone: 012 420 3111
Contact Centre - Email: [email protected]

UPOnline Call Centre (for Online Students):
Call Centre - Email: [email protected]

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To contact the University during the COVID-19 lockdown, please send an email to [email protected]

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