Contact Details

For support requests, please email the ADIS at:
General Queries: [email protected] / [email protected]
Website: Access, Disability, and Inclusion Services (ADIS)
Telephone: +27 12 420 2064

Student Enquiries

Test & Exam Concessions: [email protected]
Text Conversion & Accessible Materials: [email protected]
Test & Exam Concession Applications: [email protected]
Digital Accessibility & Assistive Technology: [email protected]
Other Disability-Related Queries: [email protected]

Important Notes

• All concession applications and renewals (e.g., extra time) are open for the first two months of each semester.
• BCom Accounting, Chancellor’s Examinations, Summer & Winter School students should use their current concession letters for any tests/exams written in January of the following year.

Consultation Times

Hatfield Campus – Old Chemistry Building (Room 1-4)
Office Hours: Monday to Friday, 07:30 – 15:30
For staff-specific consultation hours, please contact the Disability Unit.

Students at Mamelodi, Onderstepoort, Prinshof & Groenkloof Campuses
Book a consultation via: [email protected]

Emergency & Security Assistance

For 24-hour security services, physical emergencies, and accessible parking:
UP Security Services: 0800 006 428 / 012 420 2310 (This number is also printed on the back of your student card.)

Access to the Policy

The latest version of the Policy on Students with Disabilities is available on:

• The Student Life Policies pages on the: Student and Staff Intranet Portals
• The UP Policies Page on the UP website