Student Support

The University of Pretoria (UP) offers a range of academic and other support to ease your postgraduate journey so that you can make a difference with your knowledge and skills. Through programmes like FlyHigher@UP, the journey directs students to the Postgraduate Support Hub, the Department of Research and Innovation and other relevant entities within UP.


The FlyHigher@UP programme provides holistic assistance to postgraduate students from the point of recruitment to graduation, including providing administrative, academic, financial and social support.

The support offered includes:

  • Research methodology and proposal writing training
  • Hands-on data analysis training
  • Writing skills training (thesis, dissertation, journal publications)
  • One-on-one consultations
  • Soft skills training
  • Bursaries and scholarships

More information can be obtained from:


The Department of Library Services has nine faculty libraries spread over all the University of Pretoria (UP) campuses. These provide access to a range of print and digital publications, and specialised services.


Each department at the University has a dedicated information specialist (trained librarian) who specialises in that department’s resources. The information specialists can help with:

  • literature searches
  • relevant information
  • referencing
  • information literacy training
  • research data management
  • bibliometric analysis for funding and NRF applications
  • appropriate accredited journals to publish in
  • information on predatory journals

Important library services and facilities:

AND THEN THERE'S LIBBY ... The Department of Library Services is at the forefront of our 41R focus with a rather interesting 'staff member': Libby, our resident library robot. She weighs just 19kg, stands 90cm tall and sports more than 60 sensors. She performs general mundane, repetitive tasks which frees up other staff members to do more specialised and advanced work, like helping you.


IMPORTANT! With all this information at your fingertips you have the responsibility to use it in a principled manner. UP has policies around ethical clearance and plagiarism and you need to acquaint yourself with these.

For more information, visit the Department of Library Services site

Student Wellness

It is essential to stay focused on the important academic goals and to manage life stressors and unexpected events in an optimal way. Your mental health matters at UP. Our Student Counselling Unit offers a variety of services to support your mental well-being.

  • WIFI Access Each campus of the University has internal and external access to Wifi. You can look for the official WiFi signage indoors or outside buildings, which indicate WiFi coverage for the specific area on the campus grounds.
  • Disability Unit The University of Pretoria has an institutional commitment to ensuring an integrated and inclusive learning experience for students with disabilities. The Disability Unit aims to create an enabling environment by providing support to students with disabilities.
  • Campus Access and Safety At the University of Pretoria (UP), we prioritise campus access control and safety. Using advanced technology like including access cards, we create a secure environment. Our commitment to quality extends beyond academics, as we provide a stable and safe atmosphere for students to enjoy various activities. Through collaboration with local authorities, we contribute to a safer community inside and outside the University.
  • Career Services Welcome to Career Services at the University of Pretoria (UP). We help you become more employable while pursuing your qualification. Our dedicated team provides guidance on resume building, interview preparation, and networking opportunities. Visit our career services web pages to kickstart your successful career journey.

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