Please view and understand the "Holds" that may appear on your student record. Subsequently you can follow the prescribed page with instructions for the solution.

Hold type Hold description Information


Financially unsuitable (SC5)
Registration unsuitable (RE1)

The SC5 hold indicates that a student has an outstanding balance on their student account that needs to be settled prior to doing the online registration. Click here to find out more. 
The RE1 hold indicates that a student has not paid the initial registration fee/deposit.Click here to find out more. 


Laptop Application Please note the laptop application hold will not prevent you from registering.


Contract outstanding (SS3)

The SS3 hold indicates that a student’s contract has not yet been completed or has not yet been submitted without supporting documents or the documents submitted are invalid.

Identity document outstanding (SS4)

The SS4 hold indicates that a students passport/national ID is outstanding. The student will be required to scan and upload a .PDF copy of their passport/national ID. Click here to find out more.

Matric certificate outstanding (SS5)

As a returning student (second year/postgraduate) you are required to submit a grade 12 certificate to the university. Students with this hold are required to scan and upload a .PDF copy of their grade 12 certificate. Click here to find out more.


Cambridge certificate and results (SSC)


As a first-year student you are required to submit your results to Universities South Africa (formerly HESA) and obtain your certificate. Students will be required to scan and upload .PDF copies of their certificate and results.

Student relations

International students (SS2)

Please be advised to visit the International Cooperation Division website for a detailed directive on how to resolve issues regarding the SS2 hold.

Expelled at the Univerisity of Pretoria



If you have this hold, please contact your faculty administrator.

Expelled from other institutions
Excluded from a faculty/university Log onto UP Student Centre, click on the Exclusions link and apply online for readmission.

Library material (SS1)

The SS1 hold indicates that the student has library material and/or fines outstanding. Students must log in to the library portal to check what actions is needed.


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