| Service Area | Service Description | Software & Guides | Email Contact |
|---|---|---|---|
| Student BYOD and Laptop support | Support for students using their own laptops or tablets/laptops received from UP. Device support; Operating system problems; Hardware problem diagnosis; UP related software installations. |
Some helpful information: |
[email protected] |
| Open Labs | User account and password support for UP portal; ClickUP; Gmail | [email protected] | |
| Mining Industry Study Centre | Support services dedicated to clients of the Mining Industry Study Centre / Engineering students. |
Installation assistance for the following software:
Link to download software |
[email protected] or [email protected] |
| Informatorium | Support services dedicated to the School of IT, Department of Statistics, and other clients of the Informatorium. |
Installation assistance for the following software:
|
[email protected] |
| IT Labs (AIM Clients) | Support services dedicated to AIM; INF and other clients of the IT Labs facility. SAM (AIM students); Pastel; MiEbooks support. |
[email protected] | |
| Veterinary Sciences IT Labs | Support services dedicated to Veterinary Sciences Students. Software installations and general account support. | [email protected] | |
| Groenkloof IT Labs | Support services dedicated to Education students and clients from the Groenkloof IT Labs. Software installations and general account support. | [email protected] | |
| Medical Sciences IT Labs | Support services dedicated to Medical Sciences Students. Software installations and general account support. STATA installations. |
[email protected] | |
| Mamelodi Campus IT Labs | Support services dedicated to clients of the Mamelodi IT Labs. Software installations and general account support. | [email protected] | |
| Library Computing | Support for Library Student Computing clients; EndNote installations. | [email protected] | |
| Residence Computing | Support for Residence students making use of IT labs located in Residences. | [email protected] |
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