ITS Contact information:

Contact the IT Helpdesk for assistance on IT related issues only
  • Contact the IT Helpdesk on +27 12 420 3051
  • An automated telephone system will assist to connect you with an agent as soon as possible.
  • After hours emergency IT support procedure: Phone +27 12 420 2310 - Ask for IT assistance.

Service Management Automation Portal:

For student IT related queries, please contact 

Student Computing Services

[email protected] 

012 420 3837/ 3051

For all other queries e.g. related to study programs, access to applications

contact the Service centre at:

Enquiries: Tel: +27 (0)12 420 3111 

Email: [email protected]

Postal address: University of Pretoria, Private Bag X20, Hatfield, 0028, South Africa

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To contact the University during the COVID-19 lockdown, please send an email to [email protected]

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