ITS Contact information:

Contact the IT Helpdesk for assistance on IT related issues only

Contact the IT Helpdesk on +27 12 420 3051
An automated telephone system will assist to connect you with an agent as soon as possible.
After hours emergency IT support procedure: Phone +27 12 420 2310 - Ask for IT assistance.

Service Management Automation Portal: https://upsmax.up.ac.za

For student IT related queries, please contact

Student Computing Services

012 420 3837/ 3051

For all other queries e.g. related to study programs, access to applications

contact the Service centre at:

Enquiries: Tel: +27 (0)12 420 3111

Postal address: University of Pretoria, Private Bag X20, Hatfield, 0028, South Africa

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Postal Address:
University of Pretoria
Private Bag x 20
Hatfield
0028

Student Service Centre (for Contact students):
Contact Centre - Telephone: 012 420 3111
Contact Centre - Email: [email protected]

UPOnline Call Centre (for Online Students):
Call Centre - Email: [email protected]

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