Welcome to the Student Service Centre

The Division for Student Services is committed to client service excellence across a wide range of integrated services. We are constantly striving to support our students throughout their full academic life cycle, from prospective students to alumni. Services are provided for all the University’s clients (including current and prospective students, parents, employers, alumni and staff) based on consolidating all general front office/client facing processes.

Extensive services are provided at the Student Service Centre at Hatfield (in the glass foyer under the Humanities building), but walk-in services are also available at the Groenkloof, Mamelodi, Onderstepoort and Prinshof campuses.

Services include:

  • user support (voice, walk-in, email, mail, web, fax) 
  • residence enquiries
  • user support for on-line applications and registrations
  • payments and student accounts
  • student finance and financial aid
  • access cards and parking
  • career services and student jobs

Student Service Centre contact details

Enquiries: Tel: +27 (0)12 420 3111 

Postal address: University of Pretoria, Private Bag X20, Hatfield, 0028, South Africa

Email: [email protected]

Published by Sean Booysen

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