For the link to the full electronic version click on this: Proceedings

The Conference Tracks & Paper Index:

Track 1: Human Resource Management and Leadership
Paper no.
Exploring practices for effective collaboration
Debbie Roberts
René Van Wyk
Nelesh Dhanpat
001 – 013
Teachers’ citizenship and innovative work behaviours: Examining the role of leadership, organisational commitment and fairness
Peter P. Khaola
David A. Coldwell
014 – 030
Determinants that are strongly related to  job satisfaction or positive emotion: Evidence from a South African municipality
Thulani Skosana
Molefe Maleka
Patrick Lekgothoane
031 – 041
Employee engagement: Evidence from TVET colleges in South Africa
Mphoreng Magdeline Mmako
042 – 056
Investigating the relationship between Ethical Climate and Psychological Capital
Lindiwe Sibiya
Thelma Makoni
René van Wyk
057 – 071
Creating a culture of sustainability in organisations in Nelson Mandela Bay
Elroy Eugene Smith
Roger J. Muller
072 – 087
Retention strategies for top- and middle-level managers
Danielle Uitzinger
Pharny Chrysler-Fox
Adèle Thomas
088 – 104
The relationship between hope, optimism, physical activity and involuntary absenteeism
Megan Gilham
Chao Mulenga
105 – 118
Intra- and inter-group perceptions of Chinese and Tanzanian employees in intercultural cooperation
Claude-Hélène Mayer
Christian Martin Boness
Lynette Louw
Mattheus Johannes Louw
119 – 137
The similarities and differences between South African and Chinese definitions and descriptions of leadership style: A mining joint venture case study
Rayne Handley
Mattheus Louw
138 – 155
Exploring retention factors in Generation Y engineers: A petrochemical case study
Anne Crafford
Corné Booysen
Uresen Naidoo
Jonathan Parsons
156 – 173
Preparing for the future workplace
Cecile Schultz
174 – 188
Assessing the impact of job considerations on organisational citizenship behaviour in a retail setting
Tandiswa Ngxukumeshe
Elroy Eugene Smith
Noxolo Eileen Mazibuko
189 – 208
The relationship between leaders’ emotional intelligence and followers’ self-concept motivation and leaders’ emotional intelligence in hotels
Juliet Chipumuro
Lynette Louw
Sarah Radloff 
209 – 228


Track 2: Marketing Management
Paper no.
Redesigning a radio station website through an multi-method experiment
Salomien Boshoff
Tanya Beelders
Anneke van der Schyff
229 – 244
An integrated framework to measure customer-based brand equity
Chuma Diniso
Helen Duh
245 – 255
The attitudes of Gauteng users towards SMS advertising
Michael Humbani
Yolanda Jordaan
256 – 268
The influence of green atmospherics on store image, store loyalty and green purchase behaviour
Asphat Muposhi
Manilall Dhurup
269 – 280
The impact of social media on customer satisfaction and retention in the banking industry: Views of clients and managers.
Chantal Rootman
Nicole Cupp
281 – 298
The influence of age generations on social network usage and behaviour
Fareeah Vadwa
Beate Elizabeth Stiehler
Nontuthuzelo Mashaba
299 – 314
Gender differences amongst African Generation Y students' environmental beliefs.
Costa Synodinos
315 – 329
Business-to-Business Interaction Experience and Order Routine Performance: Exploring heterogeneity in Loyalty effects
Gert Human
Michelle Hill
330 – 347


Track 3: Small Business and Entrepreneurship
Paper no.
The field of family business in South Africa: A preliminary review
Shelly M. Farrington
Abdul G. Jappie
348 – 369
Entrepreneurial intelligence: Expanding Schwab’s four-type intelligence proposition to meaningfully address the challenges of the fourth industrial revolution
J.H. (Cobus) Oosthuizen
370 – 383
Student entrepreneurial intention at an urban university in South Africa
Jean-Marie Mbuya
Chris Schachtebeck
384 – 397
Gender differences in entrepreneurial orientation and performance: Evidence from South Africa
Brownhilder Ngek Neneh
Johan H. van Zyl
Annemarie van Noordwyk
398 – 414
International market-leading entrepreneurial organisations: Identification of the characteristics of their business models
Jurie van Vuuren
Nanette du Randt
415 – 435
The influence of public finance on the performance of SMMEs in the Free State: A case of afro hair salons in Mangaung Metropolitan Municipality.
Nosiphiwe Mpiti
Patient Rambe
436 – 449
In search of entrepreneurially-orientated strategies adopted by a successful South African family business
Shelley M. Farrington
Elmaire Venter
450 – 468
Determining the relationship between entrepreneurial self-efficacy, personality and gender differences
Menisha Moos
Madeleine Visser
469 – 497
The entrepreneurial orientation and performance relationship: A study of young-adult owned small businesses
Tony M. Matchaba-Hove
Jasmine E. Goliath
498 – 511


Track 4: General Management
Paper no.
Proposed measurement model for understanding factors influencing knowledge sharing
Conrad van Greunen
Elmarie Venter
512 – 529
Should South African companies be concerned about the rising tide of public shareholder activism?
Suzette Viviers
530 – 549
Strategic management education in selected South African tertiary institutions - an exploratory study
Rachel Maritz
Sean Birmingham
Sing R. Chen
550 – 572
Critical success factors to improve knowledge sharing in South African local government
Samuel Ncoyini
Liezel Cilliers
573 – 585
Taxonomy of literature to justify data governance as a pre-requisite for information governance
Olutoyin Olaitan
Marlien Herselman
Ntombovuyo Wayi
586 – 605
Assessing the feasibility of a knowledge management model for research knowledge retention at a University of Technology
Mpho Mbeo
Patient Rambe
606 – 616


Track 5: Supply Chain Management
Paper no.
Buyer-supplier commitment, trust and cooperation as influencing factors of business performance in the fast moving consumer goods industry
Chengedzai  Mafini
Welby Vandrys Loury-Okoumba
617 – 632
SME owner-manager perceptions towards supply chain management practices and performance in South Africa
Welby Vandrys Loury-Okoumba
Chengedzai Mafini
633 – 649


Track 6: Tourism Management
Paper no.
South African tourism advertisements in magazines: A changing phenomenon
Nico Kotze
650 – 659
Perceived constraints of adopting sustainable tourism business practices: A view from guest houses in the Eden District Municipality, South Africa
Takalani Ramukumba
Ignatius W. Ferreira
660 – 672


Track 7: Financial Management
Paper no.
A cross-sector analysis of a dynamic interaction between investment spending and job creation in South Africa: Application of ARDL Model
Thomas Habanabakize
Paul-Francois Muzindutsi
673 – 685
Effect of capital and liquidity management on profitability of major South African banks
Botlhale Molefe
Paul-Francois Muzindutsi
686 – 696
African Generation Y students' knowledge of personal financial management
Marko van Deventer
Natasha de Klerk
697 – 709

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