Human-centric approaches and generative AI can transform IT Project Management


Information Technology (IT) Project Management is an exciting and dynamic field, especially in today's rapidly evolving technological landscape. My research focuses on the soft issues in project management and agile project management, which are crucial for the successful delivery of IT projects.

Effective IT project managers understand that communication is key. They spend a significant portion of their time ensuring that team members are aligned on project goals and understand their roles. This reduces conflict, fosters trust, and ensures teams work seamlessly from start to finish.

The global pandemic has accelerated the shift towards virtual teams and highlighted the importance of advanced communication tools. Agile methodologies, emphasizing flexibility and continuous improvement, are particularly relevant in the IT sector, where rapid changes and adaptability are essential.

Generative AI is revolutionizing project management by automating routine tasks, predicting risks, and providing data-driven insights. This technology allows project managers to focus on strategic decision-making and enhancing team collaboration.

Research focused on the human aspects of project management and leveraging technologies like generative AI can provide insights to help teams deliver real value, ensuring projects are successful and meaningful.

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Dr Lizette Weilbach
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- Author Christopher Njaravani

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