Chatbots have invaded clickUP, and students are loving (and slightly fearing) it! In an exciting new research project at the Department of Early Childhood Education in the Faculty of Education, Dr Joyce West is leading an innovative team that is making waves with AI-powered chatbots designed to enhance online learning experiences.

Teaming up with technology expert Mr Jody Joubert from SMTE, alongside education specialists Dr Kayla Willemse, Mrs Mariska Ellis, and Mrs Elsamarie Kersop, the researchers integrated friendly, interactive chatbots into clickUP. These chatty assistants provide students with instant support, answer queries day or night, and encourage deeper engagement through interactive learning.

Fun fact: Research shows chatbots not only improve student performance but also help reduce stress by offering 24/7 assistance—meaning fewer late-night study meltdowns!

However, not everyone immediately embraced their robotic study buddies. One student humorously admitted to initially suspecting her laptop had been hacked, convinced that the friendly chatbot was a rogue AI takeover!

Dr West explains, ‘Our goal is to foster effective human–machine teaming, where chatbots and learners collaborate to create richer, more personalised educational experiences.’

So far, students report higher motivation, increased interaction, and after overcoming initial paranoia, yes—even a little fun, thanks to their chatbot companions.

Looks like bots and brains make a perfect—if slightly suspicious—team!