In 2004 the Department of Security Services engaged with the Department of Justice and Constitutional Development, the Department of Correctional Services, the City of Tshwane Metropolitan Municipality and local businesses to promote the social upliftment of the Hatfield Area.
Amongst the measures that were put in place as part of the City Improvement District (CID) Programme were additional street lighting, extra parking and closed-circuit monitoring cameras at the women’s residences.
The Directorate sees itself not only as an entity that analyses crime statistics and evaluates the activities of organised crime in the areas where the University’s campuses are located, it also reaches out to staff and students and gets involved in disciplinary matters, both internally and externally. Security Services support students who have transgressed the law through the whole process of making statements, appearing in court and assisting with giving evidence in court. Every effort is made to place student transgressors into the diversion programme that involves community service rather than receiving a criminal record. In this way the Department of Security Services assumes a nurturing and mentoring role on behalf of the student community
The Hatfield Community Court was established on 7 April 2004. The chairperson of the steering committee of the Hatfield Community Court acknowledged the role of the University of Pretoria as the prime instigator for the establishment of the court and for supplying computers and Jutastat, providing legal aid and improved cooperation with SAPS Forensic Library.