Help Desk

The following services are offered:

Installation of specific environment software such as Microsoft 365 and Pastel Partner

Installation of general software such as Web browsers, Endnote, and MiEbooks reader

Password self-service assistance

Tuks Print

We provide multifunction devices (MFDs), empowering students with advanced functions to print in black and white, copy, and scan documents. This also involves a single solution print billing and release management software system called YSoft. This combined multifunction printing and management system for UP students is called Tuks Print. 

General Information Guides (for Staff and Students)

  • How to secure your personal Wi-Fi router
  • UPconnect portal user guide
  • Service Management Automation
  • Office 365 installation guide
  • How to use your Tuks Gmail account

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