IT Residence, a division of Student Computing Services, provides a fast, efficient, and customer satisfactory technical service to the students across residence IT Labs facilities including the geographically allocated IT Residence Computing Laboratories at UP.  Operations include managing assistants, UP asset upgrades, VeraLab Configuration and Administration, software/hardware root cause analysis and deployment, and ensuring lab uptime in terms of computers and printing

Help Desk

Telephone  012) 420-4287

Tuks Print

We provide multifunction devices (MFDs), empowering students with advanced functions to print in colour or black and white, copy, and scan documents. This also involves a single solution print billing and release management software system called YSoft. This combined multifunction printing and management system for UP students is called Tuks Print

General Information Guides (for Staff and Students)

• How to secure your personal Wi-Fi router
• UPconnect portal user guide
• Service Management Automation
• Office 365 installation guide
• How to use your Tuks Gmail account