The following services are offered at our Helpdesk.

Installation of specific environment software such as Microsoft 365 and RStudio

Assistance with Installation of general software such as Endnote, MiEbooks reader and also with web browsers

Password self-service assistance

Tuks Print

We provide multifunction devices (MFDs), empowering students with advanced functions to print in colour or black and white, copy, and scan documents. This also involves a single solution print billing and release management software system called YSoft. This combined multifunction printing and management system for UP students is called Tuks Print

General Information Guides (for Staff and Students)

  • How to secure your personal Wi-Fi router
  • UPconnect portal user guide
  • Service Management Automation
  • Office 365 installation guide
  • How to use your Tuks Gmail account

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