COVID-19 poses a wide-ranging series of challenges for insurers as they strive to maintain business continuity. Businesses that have been adversely affected or that have faced closure as a result of the pandemic turn to their insurance policies for business income or business interruption coverage.

In the 24 August edition of Juta's 'Learn from the Masters' episode Insurance law expert Professor Daleen Millard in the Department of Private Law at the University of Pretoria (UP) elucidates on the operational and economic implications for the insurance sector and what longer-term trends such as the COFI Bill and the newly released Conduct Standard for Banks will hold for the future.

Prof Millard discusses the following themes:

• Business interruption: What insurance covers
• Interpretation of ‘Comprehensive Cover’ and ‘All Risk’ Insurance
• Policyholders’ rights to claims instituted
• Insurance companies’ rights in terms of payments of claims in lieu of Vis Majeure
• The introduction of the Conduct of Financial Institutions (COFI) Bill and its impact on insurance companies vs the Twin Peaks model on Financial Regulation in South Africa
• The Conduct Standard for Banks and the requirements for ensuring the fair treatment of financial customers.

Millard is the author of several Juta publications including Juta’s Insurance Law Bulletin and Understanding the Conduct of Financial Institutions Act and is the creator of Juta’s Treating Customers Fairly Integrator for Short-term Insurance. Millard is a lecturer in Insurance law and compliance at the University of Pretoria and she is an advisor to insurance companies on TCF and the use of plain language in client communications.

Source:  Juta