The Department of Mercantile Law at the University of Pretoria (UP) and the National Consumer Commission (NCC) signed a Memorandum of Understanding (MOU) today, marking an important step towards boosting consumer law teaching and advocacy in South Africa. The event, held at the Moot Court, coincided with National Consumer Protection Week (March 2–March 8, 2025), emphasising both organisations' dedication to consumer rights and protection.

In his opening remarks, Professor Phumudzo Munyai, Head of the Department of Mercantile Law, emphasised the significance of this relationship. He emphasised that UP's Faculty of Law, which is considered among the best in South Africa and across the continent, is a pioneer in consumer legal teaching and research. As the faculty's largest department, Mercantile Law has played an important role in establishing consumer law as an academic discipline. Notably, UP remains the only university that provides a full-fledged Master's program in consumer law.

Moilwa acknowledged the NCC's resource restrictions, but stressed the importance of strategic collaborations in maximising impact. "We are excited to collaborate with academia. Working together, we can create research-based solutions that benefit the entire community."

"We are very intentional about our partnerships," Prof Munyai explained. "This relationship with the NCC complements our scientific focus and institutional aim. It provides a unique opportunity for collaborative academic projects and community outreach programs, bringing the university closer to the people." He also revealed that the NCC has been invited to attend the UP International Consumer Law Conference, which will take place later this year in Kruger National Park.

Dr Phemelo Magau, a senior lecturer at the Department of Mercantile Law, underlined the importance of the collaboration, particularly during Consumer Protection Week. "We are living in an era in which the marketplace is rapidly developing as a result of the Fourth Industrial Revolution. Consumer protection is crucial during these shifts. Through this relationship, we hope to have a tangible influence on communities and contribute to the Sustainable Development Goals (SDGs).

Professor Elsabe Schoeman, Dean of the Faculty of Law, welcomed all attendees and expressed her enthusiasm for the relationship. "Consumer law is a key focus area for our faculty, and we are proud to conduct socially relevant research and education." At UP, we aim to break down academic silos and promote multidisciplinary and transdisciplinary collaboration. Working with business and regulatory authorities such as the NCC strengthens our teaching and research while also providing real-world experiences for our students."

She informed the NCC that UP does not form alliances lightly. "We are glad to welcome you into the UP Law family. This is more than simply a symbolic agreement; we want it to be a working collaboration. Please contact us, and we will do the same. Together, we can close the gap in consumer awareness and rights.

Professor Charles Maimela, Deputy Dean of the Faculty of Law, highlighted UP Law's dedication to service delivery and social justice. "We believe in Batho-Pele: people first. Consumer protection is an important function, and our students must be prepared to serve all communities, especially those in rural and township regions. This collaboration supports our curriculum transformation initiatives to make consumer law education more accessible and effective."

Ms Prudence Moilwa, Head of Complaints and Investigations at the NCC, explained the commission's position as the primary consumer protection organisation in South Africa. She introduced her staff and explained their responsibilities, which included enforcing the Consumer Protection Act, conducting investigations, guaranteeing product safety, and raising consumer awareness.

"The seventh administration is focused on impact - how we contribute to society," she told me. "With a few exceptions, consumer protection is applicable across industries. Expanding cooperation like this allows us to broaden our reach and improve our capacity to protect customers."

Following the presentations, the MOU was officially signed, kicking off a long-term cooperation between UP Law and the NCC. The event wrapped with a media statement, a picture session, and networking opportunities over refreshments.

This alliance marks a significant advancement in consumer law education and advocacy in South Africa. By integrating academic expertise with regulatory enforcement, UP Law and the NCC aim to promote effective research, affect policy conversations, and raise consumer awareness and protection across the country.