24 May 2021
Earlier this year the University made available a facility for students to apply for UP’s Data Bundle Offer 2 of 2021 to be loaded by one of the Mobile Network Operators (MNOs) onto either a Vodacom, MTN, Telkom or Cell C number that each student provided – where the cost of this data bundle was covered by the University.
Although Data Bundle Offer 2/2021 is now closed, the University has decided to again assist students in need of data, and the facility to apply for Data Bundle Offer 3 of 2021 was opened on Tuesday, 25 May 2021 and will run for a limited time. The data bundle offers are aimed at students who do not have adequate connectivity at home and who are unable to return to campus. The data should be used for assessment purposes only.
As with the previous offer, the size of this data bundle available under this “Data Bundle Offer 3/2021” varies slightly from mobile operator to mobile operator, but is typically for 20GB of data (10GB Any Time and 10GB Night Time) and typically expires 30 days after being made available.
However, in order to be eligible for “Data Bundle Offer 3/2021” you MUST log on as described below and provide the data requested. Consequently:
[Do not assume that because you applied and received a data bundle under Offer 1/2021 and/or under Offer 2/2021 that you are automatically eligible for the current offer – you must re-apply each time for each new Offer]
To apply for “Data Bundle Offer 3/2021”, please:
The first “batch” of numbers for this “Data Bundle Offer 3/2021” will be extracted at 12:00 on Tuesday, 1 June 2021 and will be sent to the various mobile service providers. Thereafter, UP will periodically (typically every Tuesday) repeat the extract process to send any new requests received for “Data Bundle Offer 3/2021” to the respective mobile service providers.
As before, the window of opportunity available to you to apply for this Data Bundle Offer No. 3/2021 will not remain open indefinitely. It will stay open until at least 23:59 on Monday, 21 June 2021, but UP could elect to close this offer 3/2021 at any time thereafter.
Regrettably, once UP has sent this data to the mobile service providers, UP depends on the efficiency of the specific operator to process these requests – and so you should anticipate a time lag between your request being sent to the operator and the data bundle being made available to you.
This data bundle download facility is not available to persons who are either “Study Applicants” such as people who are not yet enrolled at UP, or students who are enrolled on any of UP’s Online Study programmes. Furthermore, data bundles cannot be requested for SIM cards not issued by one of the above-mentioned mobile operators – even if it is a non-SA SIM card that is connected via “roaming” to one of these mobile operators.
If you happen to be in the fortunate position of already having access to adequate data through your home Wi-Fi, or have recently moved to a location where adequate connectivity exists, then please do not request this data bundle.
If you experience any problems, please contact the IT help desk at [email protected] / 012 420 3051 between 07:00 and 16:30. A standby service is available from 16:30 to 22:00.
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