Due to the very successful workshop in collaboration with AGA Africa as part of our previous conference we will have an inter-active workshop on the first day of the conference where specialist panellists will facilitate on relevant consumer topics and problem questions from different jurisdictions. This will be followed by break-away sessions where attendees will be divided into groups and interchange ideas and approaches to provide feedback for their particular group on the particular problem question. The focus of the workshop will be the exchange of information and ideas and concluded by a “lessons learned” discussion.