Contact IT Residences Helpdesk
The IT Residences Helpdesk supports students and staff living in UP residences with all IT-related queries and service issues.
Telephone
Report an IT Fault via SMAX
Use the Service Automation Management (SMAX) platform to log IT faults related to residence services:
When submitting, please select "IT Residences Services" from the category list.
Residence Affairs and Accommodation
For student housing, residence policies, and accommodation support, visit the Department of Residence Affairs and Accommodation website.
Office Location
IT Residences Office, Room 3-66
Lynnwood Road, Pretoria, 0083
View the location on the map below: