Student privacy notice

We collect:

• Your contact information (name, home address, telephone numbers, fax numbers, email addresses, emergency contact information)
• Your nationality
• Your ethnic group
• Your gender
• Your background information (education, employment, criminal and credit history)
• Your date of birth
• Your identity document, passport, or permanent residence number
• Study permit, visas and travel documentation
• Your driver's licence
• Information relating to any disability you may have
• Your medical information (e.g., treatment at Student Health Services, allergies)
• Photographs and other visual images (e.g., CCTV footage)
• Your academic information
• Your banking details
• Your biometric information

We generate records about:

• Your attendance
• Your academic performance
• Your academic appeals and disciplinary matters
• Your acknowledgement and compliance with safety rules and codes of conduct when you use our facilities

We use your personal information when:

• You pay application, student, residence, and other fees
• We use your banking details to make payments to you (e.g., NSFAS allowances)
• We monitor your progress, engagement, and attendance to improve learning outcomes
• We track access to premises or facilities via access cards or fingerprints
• We investigate, consider, and monitor your fitness to study, academic appeals, and academic conduct
• We investigate instances of misconduct and conduct disciplinary proceedings
• We verify your past academic record with third-party agencies
• If you are accepted as a student, we keep your online application profile
• You use University support services (medical care, residences, TuksSport)

• When you contact us via social media, email, phone, or chat, we use your information to respond and resolve queries
• To protect your health and safety, we may share information with police and security services when there are protests
• For virtual academic assessments in remote learning
• Including your academic achievements in graduation ceremonies and related publications (contact [email protected] to opt-out)

• Producing reports for funding agencies and government departments
• Monitoring health, safety, and security
• Disclosing alleged criminal offences to South African Police Services
• Reporting unprofessional or illegal conduct of health practitioner students to the HPCSA
• Participating in accreditation evaluations with professional/statutory bodies

• Verifying your UP qualifications to external parties (e.g., employers)
• Using your personal information for research
• Email newsletter subscription (unsubscribe anytime)
• Sharing academic performance with parents/legal guardians if older than 18; permissions via Student Consent Centre

They help us:

• Communicate with you
• Manage academic transcripts, events, and career services
• Monitor service effectiveness
• Manage business (accountants, advisors)
• Provide IT services
• Deliver teaching and learning services
• Provide counselling services

Some service providers may be abroad; contracts ensure similar protection standards

Sometimes law requires sharing, e.g., Higher Education Act, Engineering Profession Act, Health Professions Act, NQF Act