STUDENT SERVICE CENTRE
Operational Hours: Monday – Friday 08:00 – 16:00
Queries can also be directed to Student Service Centre or relevant division telephonically or via email:
- General Enquiries: [email protected] or 012 420 3111
- Academic Advising for currently registered UP students: https://www.up.ac.za/advising
- Advising for prospective students: https://www.up.ac.za/juniortukkie/article/1951281/student-recruitment-and-retention-division
- NSFAS and UP funding related queries: SMAX available on the student portal via URL https://desa.up.ac.za/saw/ess
- Student accounts related queries: [email protected] or 012 420 3111
- Payment related queries: [email protected]
If you’d like more information on any of our academic programmes or have any other queries, concerns or need general help and guidance, we’re glad to help you. Please use the list below to help you to find the contact information you’re looking for or use our handy FAQ page.
University of Pretoria Hatfield Campus Physical Address
The physical address of the University of Pretoria’s Hatfield Campus, which houses the central administration, is located:
Location
University of Pretoria
cnr Lynnwood Road and Roper Street
Hatfield
South Africa
Postal address
University of Pretoria
Private bag X20
Hatfield 0028
South Africa
Faculty Contact Details
- Economic and Management Sciences
- Education
- Engineering, Built Environment and IT
- Gordon Institute of Business Science (GIBS)
- Health Sciences
- Humanities
- Law
- Natural and Agricultural Sciences
- Veterinary Science
For general enquiries, please contact the Student Service Centre:
Telephone: +27 (0) 12 420 3111
For enquiries about student related matters for the Faculty of Economic and Management Sciences visit the Faculty’s Portal to log a query at https://ems.up.ac.za/ or send an email to [email protected] .
In the subject line put a short description of the query, your name, surname, degree and student number (e.g. Student fees, Autumn July, 12345678).
Telephone: +27 (0)12 420 3325
Faculty of Education Student Services:
Mrs Thandi Mngomezulu +27 (0)12 420 5615 [email protected]
Ms Emsie Piek +27 (0) 12 420 5731 [email protected]
For general enquiries, please contact the Student Service Centre:
Telephone: +27 (0)12 420 3111
For enquiries about student-related matters for the Faculty of Engineering, Built Environment and Information Technology, visit the Faculty’s Portal to log a query at https://ebit.up.ac.za/ or s
In the subject line put a short description of the query, your student number, name, surname, and degree (e.g. Module registration error, 12345678, Olivia Dlamini, BSc CS).
Telephone: +27 (0)12 420 2724
+27 (0)11 771 4000 [email protected]
For general enquiries, please contact the Student Service Centre
Telephone: +27 (0) 12 420 3111
For enquiries about student related matters, application and selection criteria for health sciences degree programmes visit the Faculty of Health Sciences Portal to log a query at https://healthsciences.up.ac.za/ or send an email to [email protected] / [email protected] (for financial/bursary matters).
In the subject line put a short description of the query, your name surname and student number (e.g. Student fees, Autumn July, 12345678).
For dental treatment and enquiries, contact the Oral and Dental Hospital helpdesk
Telephone: 012 319 2370 / 2676 / 2262
FACULTY OF HUMANITIES BONGA TSEBE/ 012 420 420 2188/ [email protected] ASSISTANT DIRECTOR: HUMANITIES STUDENT ADMINISTRATION Departmental Administrator/Management Assistant Susan Bok/ 012 420 4843/ [email protected] General Office support
| |
Ernika Monyeki/ 012 420 5241/ | Nombulelo Maphanga/ 012 420 2736/ |
|
|
Daniel Letsoalo/ 012 420 3703/ | Zandile Masehela/ 012 420 6909/ [email protected] |
|
|
| Palesa Tshetlhane/ 012 420 3616/ [email protected] | Vincent Sithole/ 012 420 6527/ [email protected] |
|
|
Frieda Moasa/ 012 420 5039/ | Baleseng Ragopala 012 420 3061/ [email protected] |
| |
| |
Naniki Rakolle/ 012 420 2959/ | Janine White / 012 420 2206/ |
|
|
registration; 3) administrative enquiries for registered students; 4) eligibility for graduation
in the Faculty of Law, please visit the portal to log a query: https://law.up.ac.za/ or send an email to [email protected]
number (e.g. Student fees, Graduation, 12345678).
Undergraduate coordinator: Mr K Makua +27 (0)12 420 5336
Postgraduate coordinator: Ms L du Plessis +27 (0)12 420 2737
Undergraduate programmes:
LLB Programme code 04310012: Mr K Makua +27 (0)12 420 5336
LLB applications and admissions: Mr T Molobi +27 (0)12 420 5982
Postgraduate programmes:
NAS Student Administration – Undergraduate
Email address: [email protected]
Telephone: 012 420 2983
Postgraduate (including honours)
Zoology; Entomology.
Cathy Barnard
012-420-4127
[email protected]
Daleen Fouché
012-420-4580
Consumer and Food Sciences; Geography, Geoinformatics and Meteorology, Plant and Soil Science.
Dinah Bokaba
012-420-2644
[email protected]
Biochemistry, Genetics and Microbiology; Geology; Physics.
Emily Mokhehle
012-420-2473
[email protected]
Onderstepoort Veterinary Academic Hospital (OVAH)
All-hours telephone number: 0861 00 VETS (8387)
General Enquiries: Ms Pearl Mmako [email protected]
Undergraduate: Henriette van der Watt +27 (0)12 529 8193 [email protected]
Postgraduate: Leonie Johnson +27 (0)12 529 8375 [email protected]
Emergency Numbers
- UP Counselling Careline: 0800 747 747
- Crisis Service: 0800 006 428
- 24h Operations: 012 420 2310
Read FAQ's
Click here to get some answers to any questions you may have.
Report a Bug
Click here to inform us of any technical errors you might experience.
Ethics Hotline
Click here to report.
Maps and Directions
Click here to view the maps.