Student Counselling Unit

PLEASE NOTE 

• The Student Counselling Unit (SCU) is actively servicing students on an online and face-to-face basis. 

• You can access informal counselling services by phoning a counsellor on 0800 747 747 or sending a sms to 31393.  This will take the form of a telephone conversation.  A supportive registered counsellor will assist you with your enquiry or concern, offer advice if possible and even call you back to check in on you, if that is what you need.

• To request more formal individual psychotherapy or a career assessment, please send an email to [email protected]

• Leave your name, student number, a cell phone number, your faculty and campus, as well as a short message - we will be in touch.

• Please allow for some time for a response to your email request. We attend to requests for services every day, and your email will be answered. 

• Again just a reminder to include your UP student number, cell number, faculty and campus in all service requests.  

• Remember that if you need to talk to someone immediately, it is advisable to call 0800 747 747. A supportive counsellor will be on hand to take your call and advise you on the best way forward.  You can call day or night, every day of the week.

• See the bottom of this page for the contact details of various other service providers available to students, as well as EMERENCY CONTACT numbers. 

 

Hatfield Campus

Where to find us on Hatfield? 

• Find us next to the Student Centre / TuksFM and opposite Tukkiewerf Entrance

• You are welcome to direct any enquiries regarding the services we offer at reception, but to access a service you will have to register first by sending an email.

• Email registration of our services:[email protected]

​How to make an appointment on Hatfield?

• Email [email protected] ,as described above

• For all other enquieries call 012 420 2333

• Office Hours: 07:30 - 15:30 ​

 

Groenkloof Campus

Where on Groenkloof? 

• Letlotlo Building

• Room 1-28 

• Tel : 012 420 6240

• Located across from Ed's Café

How to make a direct appointment on Groenkloof?

• There are two sessional consultants on Groenkloof Campus available by appointment from Monday to Thursday

• Ms Ronél du Toit, Counselling Psychologist

  • You can schedule an appointment for Mondays and Wednesdays from 08:30 to 15:00

  • E-mail her at [email protected] for an appointment, or

  • SMS her on 082 5685 793 for an appointment

• Ms Alexandra Norton, Counselling Psychologist

  • You can schedule an appointment on Tuesdays or Thursdays from 08:00 to 14:30

  • Email her at [email protected]

 

Mamelodi Campus

Where on Mamelodi?

• Health Clinic 

• Administrative Building

• Ground Floor

How to make a direct appointment on Mamelodi? ​

• The sessional consultant is Ms Nthabiseng Ramothwala, Counselling Psychologist

• She is available on Tuesdays and Thursdays from 09h00 to 16:00

• Email her at [email protected]

 

Onderstepoort Campus

Where on Onderstepoort? 

• Student Health Clinic

• Room 1-51

• Arnoldt Theiler Building

How to make a direct appointment on Onderstepoort? 

• The sessional consultant is Ms Carin Kuhn, Clinical Pyshologist

• Appointments available Tuesdays, Wednesdays and Thursdays 

• Email: [email protected] or [email protected]

• She will respond during office hours

 

​Prinshof Campus

Where on Prinshof?

• Tshwelopele Building

• Level 3

• Rm 3-12

​How to make a direct appointment on Prinshof?

• The sessional consultant is Mr Sikander Kalla, Clinical Psychologist

• Send an email to email to [email protected] or [email protected]

• He consults on Tuesdays and Thursdays from 08:00 to 18:00

 

There is a 24 hour mental health crisis service available on all campuses

• For 24 hour assistance

• Psychological emergency

• Gender Based Violence 

• Other Trauma

• ​This is a 24hour telephone counselling service

• You will be transferred to a counsellor on the SADAG-careline

• You can also SMS 31393 for a call back

• Please do not hesitate to use this number for psychological emergencies and the reporting of gender based violence

For 24 hr Security Services and physical emergencies / assistance

• UP Security Services 0800 006 428 / 012 420 2310

• This number is on the back of your student card

Click here for other important contact information