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FAQ

Early payment discount and account information

Early payment discount Family Rebate
Statement of account Account in arrears



Early payment discount

If the student account is 100% paid by 30 April, a 2.5% discount is applicable. Students can view their up-to-date account status on the UP Portal (“Student Centre, Finances”).

This discount:

•        is only applicable on the portion of the account that is paid by the student (own contribution);

•        is not granted on any funding or award from UP, or any NSFAS or similar loan;

•        is not granted on family rebate;

•        will be visible on the May account statement.

 

Family rebate

  • When two or more dependent children of the same family (ie brothers and/or sisters) are simultaneously registered for a study programme at the University of Pretoria, they are permitted to apply for a rebate on tuition fees. The application for rebate form is available at the Student Service Centre or www.up.ac.za/feesfunding.

  • Please take note that family rebates are not granted in respect of accommodation fees, meals or levies with regard to study material, copyright and computer usage, but only apply to tuition fees.

  • Should any changes be made to the registered study programme (modules passed, added or discontinued), or should the study programme be discontinued, the rebate amount will be adjusted accordingly.

  • Each family member will be granted a maximum of R2 500 rebate.  If the student’s account is less than R2 500 outstanding on tuition fees, then only the remaining tuition fee amount is rebated.

  • Applications for previous years will not be granted.

 

Statement of account

  • Students or parents intending to pay by the end of April in order to get an early payment discount should access the UP Portal (“Student Centre, Finances”), to see their latest updated student account and discount amount.
  • If you are a first-time user of the UP Portal, go to https://www.up.ac.za/portal, click on “New User” and enter your student number as username. Type in your ID/passport number and click on “Proceed”.
  • Statements of account will be mailed at regular intervals to the address indicated by students on their registration form.
  • For address changes, students should please contact their Faculty.
  • It is the responsibility of students to check their accounts for correctness.
  • All accounts are due by the dates indicated (30 April: 50% and 31 July: 100%) even if a statement of account is not received by mail, as all accounts are available on the UP Portal (“Student Centre, Finances”).
  • Non-receipt of a statement is not an acceptable excuse for the non-payment thereof.

 

Account in arrears

Should students fail to comply with the regulations regarding the payment of their accounts, the Council of the University of Pretoria may:

•        withhold examination results/your academic record;

•        refuse registration for the following term;

•        deny the student admission to accommodation in residence;

•        deprive the student of the right to a certificate of conduct;

•        withhold a degree/diploma certificate;

•        report the outstanding debt to the National Credit Regulator;

•        pursue legal action to recover debt.

 

How

Where

Clearance period

Credit card

Debit card

 

 

 

 

 

 

• at any bank

Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.

 

Credit and debit cards

•  UP cashiers

Credit cards only

•  UP Call Centre Tel: +27(0)12 420 3111

•  UP website: www.up.ac.za/cardpayments
Payment will reflect on your student account within two hours.

Cash

•  at any bank

Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.

•  UP cashiers

Payment will reflect on your student account within two hours.

Electronic
(online) banking

•  at any bank with online facilities

Allow up to five working days for payments to reflect on your student account – payment will NOT reflect on your student account on the same day.

Cheque

•  Cheques are NOT accepted for payment

 

 NOTE:

UP cashiers are available at the SSC offices on all our campuses from Mondays to Fridays from 08:00 to 16:00 and payments made at these offices will reflect on your student account within three hours. However, during the January and February registration period, the queues at the UP cashiers are excessively long, and may delay your progress for hours. Avoid these long payment queues during this time by making payments directly into the University’s bank account not less than five working days before the payment’s deadline. 

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Last edited by Sean BooysenEdit