Refunds on accounts
If the source of the credit on your account is not as a result of an award or bursary, but is due to your own payments, then a refund may be requested at any time.
However, if the source of the credit balance is due to an award or bursary, then refunds of a credit balance on a student account, resulting from an award or bursary, will only be paid out if in accordance with the rules of your award or bursary.
All awards and bursaries are initially paid directly into your student account.
Refunds, where applicable, will only be made if your account is fully paid.
NSFAS loan/bursary holders: If a credit balance remains on the student account by the end of the academic year, NSFAS requires that such credits be returned to them as a first payment towards the loan awarded to the student.
- Refund of credit balances on the student account resulting from achievement awards, is limited to 50% refund of the credit balance in the 1st semester and the balance in September.
- In order to claim a refund, you have to complete the Refund/Bursary Pay-out form obtainable at the Client Service Centre (cashiers section) or print it from the University’s website at www.up.ac.za/feesfunding or on the UP Portal ("Student Centre, Finances")
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Last edited by Sean BooysenEdit